Payroll outsourcing
Efficient – Thorough – Reliable
Services
General description of the service
With this service, we act as the client’s dedicated department for payroll, personal income tax, and social insurance, executing and managing all payroll-related activities to ensure full compliance with Vietnamese legal regulations. The activities covered in this service include calculating and disbursing employee salaries, filing personal income tax, handling social insurance, and making tax and insurance payments.
Service deliverables include:
- Monthly payroll reports, quarterly or monthly personal income tax declarations, and labor and insurance reports submitted to regulatory authorities.
- Tax reports, including monthly personal income tax declarations and labor usage reports for regulatory bodies.
- Advisory services on labor, personal income tax, and social insurance matters.
Our objective is to help businesses ensure accuracy and timeliness in salary payments and tax and insurance obligations, minimize legal risks, optimize tax costs, and ultimately enable businesses to focus on core operations and improve financial efficiency.
Context for utilizing our services
- Businesses lacking a dedicated accounting department or with limited staff: Newly established companies, small and medium-sized enterprises (SMEs), or businesses with small accounting teams that lack sufficient personnel to handle payroll, insurance, and personal income tax tasks can use this service to save time and costs.
- Businesses aiming to optimize costs and ensure legal compliance: Companies looking to reduce outsourcing expenses and streamline payroll, tax, and insurance processes without the need to train staff or build an internal accounting department. This service also ensures timely and accurate tax declarations, insurance payments, and fulfillment of legal obligations related to payroll, helping avoid legal risks or penalties.
- FDI Enterprises and Joint Ventures: Companies needing to manage payroll, personal income tax, and insurance for employees, including expatriates. This service helps handle legal procedures related to labor, tax, and insurance, while ensuring these processes fully comply with Vietnamese regulations, reducing management burdens and allowing businesses to focus on core activities.
Service delivery process and timeline
Service process
- Collect employee lists, employment contracts, leave records, decisions on changes in remuneration, attendance records, overtime hours, bonus decisions and other relevant information.
- Update employee changes, including new hires, resignations, long-term leave and other personnel movements.
- Calculate the total income of each employee based on employment contracts and the enterprise’s remuneration policies.
- Calculate Personal Income Tax (PIT) and other required deductions, including compulsory insurance contributions, taxes and other applicable amounts.
- Prepare and provide payroll reports to the client’s accounting team for accounting purposes.
- Provide payroll calculations or payslips to employees.
- Provide the client with payment information for salaries, compulsory insurance contributions and trade union fees for payment processing.
- Prepare monthly or quarterly Personal Income Tax returns, as applicable.
- Perform annual Personal Income Tax finalisation for all employees, including foreign employees.
- Periodically prepare and submit labour and insurance-related reports to the relevant regulatory authorities.
- Carry out procedures such as social insurance registration, tax identification number registration, dependant registration and employment contract termination procedures.
- Handle procedures relating to employee changes, including new hires, resignations and long-term leave.
- Process compulsory insurance contributions and support employees in claiming applicable social insurance benefits, including sickness and maternity benefits.
- Provide advice on basic matters relating to labour, insurance, Personal Income Tax and applicable legal regulations.
- Assist in drafting or reviewing employment contracts.
Timeline for Service Delivery
Our outsourced payroll services are provided on a recurring and continuous basis throughout the client’s use of the service. Each month, we perform tasks related to payroll calculation, tax declaration, reporting, and payments according to the regulated cycle.
This timeline depends significantly on the scope of work, client feedback, and the level of cooperation. However, the service is maintained consistently and updated monthly to ensure that payroll, tax, and insurance obligations are always fulfilled accurately and on time.
Quotation process and service fees
To prepare and send you a tailored quotation, we kindly request that you provide relevant information via our form and/or through an in-depth discussion. Based on the information collected, we will analyze your needs and specific requirements in order to:
- Assess the feasibility of service delivery: Determine whether we can provide the requested service appropriately and at a guaranteed quality level.
- Advise on optimal solutions: Recommend alternative solutions (if any) to help optimize efficiency and cost-effectiveness for your organization.
If we are able to support you, we will propose a reasonable fee based on:
- An estimated workload of the engagement;
- The level of professional expertise required from our team.
Estimated response time: The quotation process will be completed within 12 to 24 hours upon receiving your request.
Frequently asked questions
1. Do we need to change our internal processes when using this service?
No. We will work alongside your business to collect information and handle payroll and tax tasks without requiring changes to your existing internal processes.
2. Can we request payroll and insurance payment services?
Yes. We can assist your business in executing salary, insurance, and union fund payments upon request.
3. Can we request advice on labor and tax issues when using this service?
Yes. We provide advisory support on labor, insurance, personal income tax, and related legal regulations throughout the service period.
4. Can we request adjustments or special support in urgent situations?
Yes. In cases of urgent or special needs, we can flexibly adjust processes and mobilize additional resources to ensure your requirements are met promptly.
5. Does this service include support for auditing financial reports?
Yes. We can assist in preparing financial reports and necessary documentation for audits if required by your business.
Brand commitment
Crowe Vietnam is committed to building and delivering on its brand personality, with the goal of fostering trust and providing an exceptional experience throughout our journey with clients and partners.
High professional quality at a reasonable cost
Crowe Vietnam is committed to delivering high quality solutions and services at reasonable costs, ensuring an exceptional client experience. We consistently strive for differentiation and continuously enhance the professional capabilities of our team to best meet the evolving needs of our clients.
A portrait of our clients & business partners
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Insights
News
Overview of Crowe Vietnam
Top 9
International brand in Audit, Accounting, Tax, and Business Advisory
Top 9
Audit service provider for FDI enterprises in Vietnam
Top 15
Audit and Advisory service providers in Vietnam
18+
Years of operation (since 2008)
200+
Personnel (350+ including personnel of Crowe’s business associates in Vietnam)
4
Offices
1000+
Clients (1500+ including clients of Crowe’s business associates in Vietnam)
Crowe Vietnam Introduction Video
Why choose us for this service?
Choosing the right service partner is a key factor in ensuring both effectiveness and peace of mind. Here’s why Crowe Vietnam is the trusted choice for you.
International Brand
Crowe Vietnam is a full member of Crowe Global, a top 10 global network of audit, accounting, tax and advisory firms operating in 150 countries. Our international brand enables us to deliver high-quality outsourcing services.
Assured Expertise
With a team of experienced professionals holding internationally and locally recognised qualifications such as ACCA, CPA, CTA, ICAEW,... Crowe Vietnam is committed to delivering outsourcing services of outstanding professional quality.
Professional Services
Our clients regularly receive useful newsletters and publications, participate in professional seminars with experienced specialists, and access a range of modern, practical support tools developed and continuously enhanced by Crowe Vietnam.
Strict Confidentiality
Crowe Vietnam places the highest priority on confidentiality and compliance, applying rigorous control measures to protect client information and prevent data security risks, thereby ensuring maximum transparency and security.
Global Support
Through the Crowe Global network, we are always ready to help our outsourcing service clients access international professionals & seconded personnel, providing comprehensive support to address complex issues in global business environment.
Reasonable Fees
Crowe Vietnam delivers high-quality outsourcing solutions at reasonable fees, helping clients optimise costs. By continuously improving operational efficiency, we help clients achieve maximum value within an appropriate budget.
Senior Personnel
Nam Nguyen
Chairman & Managing PartnerFCCA, FCPA, CA (SGP), CTA
Lam Vu
General Director & Audit DirectorCPA VN, CPA AU, CTA, MA
Linh Nguyen
Partner, Tax & AdvisoryCPA VN, CPA Aust., CTA
Phat Tran
Partner, Audit & AssuranceFCCA, CIA, CPA VN, CTA