Tax process & policy review and optimisation
Compliance – Security – Efficiency
Services
General description of the service
With this service, our team of professionals supports enterprises in reviewing and improving their existing tax processes to ensure accurate compliance with applicable regulations and optimise financial efficiency. The service includes assessing and evaluating the enterprise’s tax processes, identifying issues or weaknesses requiring improvement, and providing specific solutions to optimise workflows and tax policies.
The deliverable of this service is a Management Letter setting out in detail our findings from the review and assessment, together with recommendations for improvement.
Our objective is to help enterprises not only ensure compliance but also optimise their processes, thereby enhancing financial efficiency and protecting their legitimate interests.
Service Usage Context
- Small and Medium-sized Enterprises (SMEs): Require review and optimisation of tax processes to ensure regulatory compliance without the need to maintain a large in-house tax function.
- Large Enterprises or Multinational Companies: Require optimisation of tax processes and policies to minimise risks, reduce costs and ensure compliance with both international and domestic regulations.
- Enterprises Facing Issues with Existing Financial Processes: Require improvements to workflows, optimisation of financial operations and reduction of errors.
- Enterprises Preparing for Changes or Expansion: Require review and enhancement of tax processes to support business growth and ensure continued compliance and financial efficiency during new stages of development.
Service delivery process and timeline
Service process
- Hold detailed discussions with the client to understand the enterprise’s existing tax processes.
- Identify issues or areas requiring improvement within the tax processes and agree with the client on the optimisation objectives.
- Analyse weaknesses and tax risks, including deficiencies that may lead to errors, fraud or non-compliance with applicable regulations.
- Assess areas requiring optimisation to improve operational efficiency, minimise risks and enhance transparency in tax filings.
- Provide specific recommendations to improve tax processes. This may include revising tax policies and improving tax filing procedures.
- Develop or revise the client’s tax policies and processes to align with applicable regulatory requirements and optimisation objectives.
- Establish new procedures and provide detailed implementation guidance to ensure accurate and efficient compliance with tax regulations.
- Support the client in carrying out procedures related to updating tax policies and help ensure that all activities comply with applicable regulations.
- Monitor the implementation of optimisation solutions and assess the effectiveness of changes made to tax processes after a period of implementation.
- Evaluate the results and effectiveness of the improvements against the agreed objectives, and make further adjustments where necessary to continue optimising the processes.
- Provide the client with a Management Letter setting out the findings identified during the review, the solutions implemented and further recommendations to support the continued improvement of the enterprise’s tax processes.
Timeline for Service Delivery
The timeline for delivering the tax process & policy review and optimisation service depends on the scope of work, the complexity of the processes to be improved, and the level of cooperation from the client, including stakeholders such as management, accounting staff, and relevant partners.
Typically, we complete this service within 4 to 6 weeks. However, for cases with urgent time requirements, we can implement special measures, such as deploying additional resources and flexibly adjusting processes, to promptly meet the client’s needs, while requiring active cooperation from the client to achieve optimal results.
Quotation process and service fees
To prepare and send you a tailored quotation, we kindly request that you provide relevant information via our form and/or through an in-depth discussion. Based on the information collected, we will analyze your needs and specific requirements in order to:
- Assess the feasibility of service delivery: Determine whether we can provide the requested service appropriately and at a guaranteed quality level.
- Advise on optimal solutions: Recommend alternative solutions (if any) to help optimize efficiency and cost-effectiveness for your organization.
If we are able to support you, we will propose a reasonable fee based on:
- An estimated workload of the engagement;
- The level of professional expertise required from our team.
Estimated response time: The quotation process will be completed within 12 to 24 hours upon receiving your request.
Frequently asked questions
1. Are enterprise information and data kept confidential when using tax services?
We are committed to maintaining the absolute confidentiality of all client information under a Non-Disclosure Agreement (NDA) and apply advanced data security measures to ensure information is protected.
2. Can enterprises receive tax advice on an ad hoc basis, or is a long-term contract required?
We provide both ad hoc tax advisory services and long-term service arrangements, depending on the enterprise’s needs. Under a long-term engagement, enterprises can receive timely support and continuous updates on changes in tax policies and regulations.
3. Do small enterprises need to engage tax services?
Yes. Regardless of size, accounting or tax errors may still result in penalties or create difficulties when the enterprise expands its operations. Using professional tax services helps enterprises ensure regulatory compliance, minimise errors and legal risks, reduce personnel costs, and focus resources on core business activities.
4. Can an enterprise change its outsourced tax service provider?
Yes. Enterprises may change their outsourced tax service provider if the current service no longer meets their requirements. We support data migration, document handover and onboarding to help ensure a smooth transition.
Brand commitment
Crowe Vietnam is committed to building and delivering on its brand personality, with the goal of fostering trust and providing an exceptional experience throughout our journey with clients and partners.
High professional quality at a reasonable cost
Crowe Vietnam is committed to delivering high quality solutions and services at reasonable costs, ensuring an exceptional client experience. We consistently strive for differentiation and continuously enhance the professional capabilities of our team to best meet the evolving needs of our clients.
A portrait of our clients & business partners
We aspire to collaborate with clients and partners who are committed to:
Insights
News
Overview of Crowe Vietnam
Top 9
International brand in Audit, Accounting, Tax, and Business Advisory
Top 9
Audit service provider for FDI enterprises in Vietnam
Top 15
Audit and Advisory service providers in Vietnam
18+
Years of operation (since 2008)
200+
Personnel (350+ including personnel of Crowe’s business associates in Vietnam)
4
Offices
1000+
Clients (1500+ including clients of Crowe’s business associates in Vietnam)
Crowe Vietnam Introduction Video
Why choose us for this service?
Choosing the right service partner is a key factor in ensuring both effectiveness and peace of mind. Here’s why Crowe Vietnam is the trusted choice for you.
International Brand
Crowe Vietnam is a full member of Crowe Global, a top 10 global network of audit, accounting, tax and advisory firms operating in 150 countries. Our international brand enables us to deliver high-quality tax services, helping clients ensure compliance and manage tax risks effectively.
Assured Expertise
With a team of experienced professionals holding internationally and locally recognised qualifications such as ACCA, CPA, CTA, ICAEW and CA ANZ, Crowe Vietnam is committed to delivering high-quality tax services that help clients optimise efficiency and ensure compliance.
Professional Services
Our clients regularly receive useful newsletters and publications, join professional seminars with experienced specialists, receive dedicated technical support, and gain access to a range of modern and practical support tools developed and continuously enhanced by Crowe Vietnam.
Strict Confidentiality
Crowe Vietnam places the highest priority on confidentiality and compliance, applying rigorous control measures to protect client information and prevent data security risks, thereby ensuring maximum transparency and security throughout the provision of tax services.
Global Support
Through our extensive connection with the Crowe Global network, we are always ready to help tax service clients access international professionals and seconded personnel, providing comprehensive support to address complex issues in today’s global business environment.
Reasonable Fees
Crowe Vietnam is committed to delivering high-quality tax solutions at reasonable fees, helping clients optimise costs. We continuously strive to improve and enhance operational efficiency, enabling clients to achieve maximum value within an appropriate budget.
Senior Personnel
Nam Nguyen
Chairman & Managing PartnerFCPA, CTA, FCCA
Lam Vu
General Director & Audit DirectorCPA VN, CPA AU, CTA, MA
Linh Nguyen
Partner, Tax & AdvisoryCPA VN, CPA Aust., CTA
Phat Tran
Partner, Audit & AssuranceFCCA, CIA, CPA VN, CTA