Lower-level Management Programmes

Our programmes for lower-level management are designed to help entry-level and first-line managers build the foundational skills they need to succeed in their roles. Our programmes focus on developing skills such as communication, teamwork, adaptability, customer service, and more. With our programmes, lower-level management can gain the tools they need to excel in their roles, build strong relationships with their colleagues and customers, and lay the groundwork for future career growth.

Lower-level Management Programmes

Building Personal Resilience
Delighting Customers Whilst Working Remotely: How to Win and Keep Customers
Effective Root Cause Analysis
Effective Interpersonal Communication Skills
Effective Stress Management Tools
English Grammar: Module 1 - Are English Tenses Making You Tense?
English Grammar: Module 2 - Active Voice & Passive Voice (The Good, the Bad, the Ugly)
English Grammar: Module 3 - Subject - Verb Agreement (The Sore Thumb of Grammar)
English Grammar: Module 4 - Common Writing Errors ('Adverbs' vs 'Adjectives', 'Due to' vs 'Because', and 'Since' vs 'For')
English Grammar: Module 5 - Common Writing Errors (Unclear Pronouns, Unparallel Constructions and Misplaced Modifiers)
Failure Mode Effect Analysis (FMEA. 4th Edition) & Control Plan
How to Improve Cross-Generational Communication at Work: Bridging the Conversation Gap
How to Write Clearly and Concisely in English (Beginner)
Instrument Calibration and Measurement
Managing Virtual Conferencing Effectively
Mastering The Art of Speaking Well.
Seven Quality Control Tools (7QC Tools)
Super Service Skills
Supervisory Development Skills towards Higher Productivity
The 8 Habits of Highly Successful People
The Art of Productivity: Doing More IN Less Time
The Power of Mental Toughness for Peak Performance