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Lower-level Management Programmes

Our programmes for lower-level management are designed to help entry-level and first-line managers build the foundational skills they need to succeed in their roles. Our programmes focus on developing skills such as communication, teamwork, adaptability, customer service, and more. With our programmes, lower-level management can gain the tools they need to excel in their roles, build strong relationships with their colleagues and customers, and lay the groundwork for future career growth.

Lower-level Management Programmes

  1. Building Personal Resilience
  2. Delighting Customers Whilst Working Remotely: How to Win and Keep Customers
  3. Effective Root Cause Analysis 
  4. Effective Interpersonal Communication Skills
  5. Effective Stress Management Tools
  6. English Grammar: Module 1 - Are English Tenses Making You Tense?
  7. English Grammar: Module 2 - Active Voice & Passive Voice (The Good, the Bad, the Ugly)
  8. English Grammar: Module 3 - Subject - Verb Agreement (The Sore Thumb of Grammar)
  9. English Grammar: Module 4 - Common Writing Errors ('Adverbs' vs 'Adjectives', 'Due to' vs 'Because', and 'Since' vs 'For')
  10. English Grammar: Module 5 - Common Writing Errors (Unclear Pronouns, Unparallel Constructions and Misplaced Modifiers)
  11. Failure Mode Effect Analysis (FMEA. 4th Edition) & Control Plan
  12. How to Improve Cross-Generational Communication at Work: Bridging the Conversation Gap
  13. How to Write Clearly and Concisely in English (Beginner)
  14. Instrument Calibration and Measurement
  15. Managing Virtual Conferencing Effectively 
  16. Mastering The Art of Speaking Well.
  17. Seven Quality Control Tools (7QC Tools)
  18. Super Service Skills
  19. Supervisory Development Skills towards Higher Productivity 
  20. The 8 Habits of Highly Successful People
  21. The Art of Productivity: Doing More IN Less Time 
  22. The Power of Mental Toughness for Peak Performance

Our Trainers

Meet our experienced and professional speakers in Crowe Malaysia.
Crowe Malaysia Sim Aik Chiam
Siew Peng Lai
People Skills Trainer
Location: Kuala Lumpur
Vicky Ramachandran
People Skills Trainer
Location: Kuala Lumpur
Foo Meng Huei
Meng Huei Foo
Head of Tax
Location: Kuala Lumpur
Shalina Jaafar
Location: Kuala Lumpur

Talk to us today

Need help navigating the complexities of your learning and development issues? We're ready to help. Get in touch with us for personalized solutions.