Local trading, imports and exports
are many trading companies in Malaysia, but the numbers have diminished due to
the popularity of e-commerce. Nevertheless, the retail industry is still a
mainstay of the Malaysian economy. The volume index for Wholesale & Retail
Trade posted a growth of 5.9 per cent in June 2019 as compared to the same
month of the previous year. The types of retailing that play a large role in
Malaysia are supermarkets; shopping centres that accommodate specialty stores;
department stores such as Isetan, Parkson and Aeon; and miscellaneous retail
Source: Performance of Wholesale and Retail Trade June 2019, Department of Statistics, Malaysia
Freight Forwarders, Transport Companies, Logistics, Air-cargo, Shipping, etc.
Distribution encompasses the activity of transferring goods from
the manufacturer to the final customer. For imported goods, distributors need
to import these goods, pack or repack the goods, and use logistics to deliver
these goods to retail stores. The players in this industry are freight
forwarders, logistic companies, cargo airlines, and shipping companies.
Logistics services for distribution include transportation, inventory
warehousing, material handling, security and cold chain facilities.
With the advent of the e-commerce boom, the distribution industry
is poised to gain the most and reap the benefits from the shifting consumer
behavior where online shopping takes a larger precedent in the daily lives of
today’s consumers than the traditional retailing concepts. The increased
demands for distribution and delivery of items, bypassing the show-and-sell
retailing concept, have spurred many new competitors in this space eg freight
forwarders (parallel import & export, direct import to household), End to
End 3PL / 4PL logistics providers and Retail deliveries (Grab Delivery,
Uber Eats, Foodpanda)
Image source: thestaronline: food deliveries for most restaurants under Foodpanda
Supermarkets, Shopping Centres, Retail Shops, etc.
In the recent years, retail has been greatly
affected by e-commerce, and as a result, most shopping centres are trying to
find a new niche in the retail sector. Therefore, instead of just selling
goods, they are moving to include lifestyle services such as Food and Beverage
(F&B) and entertainment in their retail outlets.
Image source: globalcoldchainnews: montracon chills for Tesco in Malaysia
Instead of pure e-commerce, some traditional
bricks-and-mortar retail players in Malaysia have succeeded in using e-commerce
to redefine their businesses. Their strategies will include using the
omnichannel or online-to-offline (O2O) approach to provide customers with an
integrated shopping experience. For example, Tesco delivers groceries directly
to customers who buy their goods through e-commerce. Another example is
Kumoten, Malaysia’s largest drop-shipping platform that lets merchants sell on
multiple online marketplaces without the hassle of buying and keeping stock.
The retail sector involves significant logistics and maintenance
of inventories to satisfy customers’ requirements. It also requires smart
branding and sales promotions. Inventories need to be managed carefully due to
somewhat long lead times if the goods are imported from overseas whilst
customers’ demand may change over a short period of time due to the state of
the Malaysian economy and customers’ preferences. Importation of goods usually
faces many importation obstacles such as customs procedures and indirect taxes.
for inventories will be a challenge due to valuation and impairment issues. In
addition, trade receivables will need to be stated fairly, all of which,
require special expertise in view of MFRS 9 for financial instruments which
require an estimation of an Expected Credit Loss for receivables.
companies in the retail sector usually encounter challenges in the area of
claiming for bad debts written off, claiming write-downs of inventories,
deduction of expenses for sales promotion and claiming of capital allowances
In addition to performing a statutory audit, we are able to assist
companies in this sector to adopt the correct accounting policies that are
appropriate to their circumstances. This is especially so in the
valuation of inventories and accounts receivables. Revenue recognition is also
an important aspect to note if the performance obligations under the sale is
this sector with operations in many parts of Malaysia and overseas will find
that our network of 13 branches in Malaysia and 250 Crowe firms throughout the
world can greatly facilitate group audits.
For more details of our audit services, please click here
Companies in this sector may need tax advice relating to
minimizing their indirect tax liabilities such as Import Duties, Sales Tax and
Service Tax which is quite prevalent in this sector.
Where a company is eligible, we
can assist to plan and apply for tax incentives. This involves understanding
the type of tax incentives that the company is eligible for and how best to
strategise in order to successfully apply for the tax incentive. In this
regard, we have extensive experience with outstanding results for our clients.
We can also maximize the claim of capital allowances for the capital
expenditure incurred which may at times require careful planning eg for
renovations. Group relief may also be used to reduce taxes. In the areas of tax
compliance including preparation of tax computations and complying with all
other tax rules, we have a large team of tax professionals who are able to
offer a broad range of specialised services to serve our clients. These
services include maximising the claims of operating expenses such as writedown
of inventories and claiming of bad and doubtful debts, planning for submission
of tax estimates to the tax authorities, resolving grey tax issues, dealing
with the tax authorities, etc.
For more details of our tax services, please click here
We have a wide variety of specialised consulting services that can assist your corporate growth and enhance your corporate health. You can find more details in the following links:
From a consulting viewpoint, depending on the Client’s business
lifecycle, we could look at risk aversion strategies to reduce the disruptive
effects of changing business landscapes. On the flip side, we may also work
closely with the Client to understand how innovation can take place, or
probably look out for possible acquisition / investment targets to complement
the Client’s existing supply line. If the Client is a start-up in this
industry, other than strategic planning and operation systemization, we may
also journey with the Client to grow and expand the business with the right
handles and stakeholders.
We are also
experienced with transformation plans to assist companies to transform and
adapt to the digital economy, restructure to new models of business, exploit
opportunities in a changing economy, harness the capabilities of talent and
assist in all aspects of change management.