Microsoft Dynamics 365
Helping organisations optimise operations and expand rapidly with analytics and collaborative solutions.
Crowe delivers Microsoft ERP AI to automate and scale globally.
| Microsoft unifies finance, operations, sales, and service in one AI-powered enterprise resource planning (ERP) system. With Microsoft Copilot and our digital advisers specialist guidance, you automate workflows, improve decisions and scale confidently across global markets. |  |
Growing businesses often rely on disconnected systems and manual processes that slow decisions and impact margins. These challenges typically show up across:
- Finance – slow closes, error prone reconciliations and limited real time insight.
- Sales and service – unreliable forecasting and poor visibility of customer and order data.
- Supply chain – inventory issues leading to stockouts or overstocking.
- Projects – weak resource planning and cost tracking affecting delivery and profitability.
These challenges increase risk. A unified, intelligent system is essential for clarity, speed and control.
Achieving success
Businesses moving to Microsoft report measurable gains.
(Source: Forrester Total Economic Impact™ Study commissioned by Microsoft)
265% return of investment (ROI) over three years.
Payback in less than six months.
Up to 12.5% productivity improvement for finance and operations teams.
265% return of investment (ROI) over three years.
Payback in less than six months.
Up to 12.5% productivity improvement for finance and operations teams.
Reduced manual effort through AI-powered automation (bank reconciliations, invoice matching, forecasting).
Lower costs by avoiding additional hires and third-party reporting tools.
Reduced manual effort through AI-powered automation (bank reconciliations, invoice matching, forecasting).
Lower costs by avoiding additional hires and third-party reporting tools.
Our solution offerings
Implementation
Deploy Microsoft, tailored to your industry and growth goals.
- Industry-specific module configuration.
- Role-based dashboards and guided onboarding.
- Full-cycle ERP deployment.
- Data migration and validation.
- Copilot artificial intelligence (AI) enablement.
Integrations
Connect with existing systems for a unified view.
- Microsoft 365 and Teams integration.
- Application Programming Interfere (API) and middleware connections.
Customisation
Adapt workflows, reporting, and automation to your unique needs.
- Power automate workflows.
- Custom fields and dashboards.
- Embedded sustainability tracking.
Apps
Extend capabilities with industry-specific apps from AppSource.
- Utilise specific Independent Software Vendor (ISV) solutions, that are tailored to your business requirements.
Training
Equip teams for success with structured learning and change management.
- Role-specific training.
- 200+ guided courses.
- Post-go-live coaching and support.
Optimisation
Continuous improvement aligned with evolving business needs.
- Managed services and health checks.
- Quarterly strategic reviews.
- Feature upgrades and release management.
Connect with us
Discover how we can help you maximise your Microsoft Dynamics investment.
What makes us different
- Embedded AI with Copilot: Automate reconciliations, draft quotes, predict inventory needs, and accelerate month-end close. All included at no extra cost.
- Microsoft Ecosystem advantage: Deep integration with Outlook, Excel, Teams, Power BI, and Power Automate for seamless workflows.
- Rapid deployment: Implement in weeks, not months, with guided tours and role-based dashboards.
- Global reach: Available in 160+ countries and 47 languages with built-in compliance.
- Scalability and innovation: Built on Azure for elastic scaling and continuous updates.
- Sustainability tracking: Native tools for greenhouse gas emissions reporting to meet ESG goals.
Contact us
We're here to help
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