Dynamics hero

Microsoft Dynamics 365

Helping organisations optimise operations and expand rapidly with analytics and collaborative solutions.

Crowe delivers Microsoft ERP AI to automate and scale globally.


Microsoft unifies finance, operations, sales, and service in one AI-powered enterprise resource planning (ERP) system. With Microsoft Copilot and our digital advisers specialist guidance, you automate workflows, improve decisions and scale confidently across global markets. Microsoft 

Growing businesses often rely on disconnected systems and manual processes that slow decisions and impact margins. These challenges typically show up across:

  • Finance – slow closes, error prone reconciliations and limited real time insight.
  • Sales and service – unreliable forecasting and poor visibility of customer and order data.
  • Supply chain – inventory issues leading to stockouts or overstocking.
  • Projects – weak resource planning and cost tracking affecting delivery and profitability.

These challenges increase risk. A unified, intelligent system is essential for clarity, speed and control.

Achieving success


Businesses moving to Microsoft report measurable gains.

(Source: Forrester Total Economic Impact™ Study commissioned by Microsoft)
265% return of investment (ROI) over three years.
Payback in less than six months.
Up to 12.5% productivity improvement for finance and operations teams.
265% return of investment (ROI) over three years.
Payback in less than six months.
Up to 12.5% productivity improvement for finance and operations teams.
Reduced manual effort through AI-powered automation (bank reconciliations, invoice matching, forecasting).
Lower costs by avoiding additional hires and third-party reporting tools.
Reduced manual effort through AI-powered automation (bank reconciliations, invoice matching, forecasting).
Lower costs by avoiding additional hires and third-party reporting tools.

Our solution offerings


ipad and pen with graphs

Implementation

Deploy Microsoft, tailored to your industry and growth goals.

  • Industry-specific module configuration.
  • Role-based dashboards and guided onboarding.
  • Full-cycle ERP deployment.
  • Data migration and validation.
  • Copilot artificial intelligence (AI) enablement.
three people with ipad

Integrations

Connect with existing systems for a unified view.

  • Microsoft 365 and Teams integration.
  • Application Programming Interfere (API) and middleware connections.
Man and Woman smiling at laptop screen

Customisation

Adapt workflows, reporting, and automation to your unique needs.

  • Power automate workflows.
  • Custom fields and dashboards.
  • Embedded sustainability tracking.
man looking at screen at nighttime

Apps

Extend capabilities with industry-specific apps from AppSource.

  • Utilise specific Independent Software Vendor (ISV) solutions, that are tailored to your business requirements.
woman presenting in the office

Training

Equip teams for success with structured learning and change management.

  • Role-specific training.
  • 200+ guided courses.
  • Post-go-live coaching and support.
people analysing data in business meeting

Optimisation

Continuous improvement aligned with evolving business needs.

  • Managed services and health checks.
  • Quarterly strategic reviews.
  • Feature upgrades and release management.
Connect with us
Discover how we can help you maximise your Microsoft Dynamics investment.

What makes us different


  • Embedded AI with Copilot: Automate reconciliations, draft quotes, predict inventory needs, and accelerate month-end close. All included at no extra cost.
  • Microsoft Ecosystem advantage: Deep integration with Outlook, Excel, Teams, Power BI, and Power Automate for seamless workflows.
  • Rapid deployment: Implement in weeks, not months, with guided tours and role-based dashboards.
  • Global reach: Available in 160+ countries and 47 languages with built-in compliance.
  • Scalability and innovation: Built on Azure for elastic scaling and continuous updates.
  • Sustainability tracking: Native tools for greenhouse gas emissions reporting to meet ESG goals.

Contact us


James Hewitt
James Hewitt
Partner, Digital and AlliancesLondon

We're here to help

Ready to transform Microsoft? Run smarter. Adapt faster. Perform better.

Fill out the form below, and a team member will get in touch to answer any questions you have.

* Required