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home About Us

Code of Conduct

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At Crowe UK, we care about our clients and our people and we deliver excellent client service and work of the highest quality. 

We build trusted and long-lasting relationships, create opportunities to help clients meet their goals and provide a rewarding experience for our people.

We thrive with people who want to make their mark and be themselves; we display personal flair and are independent thinkers with a passion for innovation and outstanding client service. All of our people must act in a way that is consistent with our firm’s objectives and in line with our values.

Our Code of Conduct is not intended as a set of rules but as a guide for ethical and responsible behaviour in all our activities.

It applies to everyone who works for us.
It reflects our culture and identity as a firm.
It is based on our vision, purpose, and values.
It guides our daily actions and decisions.
It applies to everyone who works for us.
It reflects our culture and identity as a firm.
It is based on our vision, purpose, and values.
It guides our daily actions and decisions.

The talent of our people, our size, our structure, and our values mean our clients can rely on a depth of specialist knowledge and personal delivery from the professionals they work with. The needs and ambitions of our clients define the advice we apply to help them to make smarter decisions today that create lasting value in the future.

At Crowe UK, we aim to empower clients through innovative solutions, exceptional service, and unparalleled expertise. We strive to be leaders in our field, setting standards for excellence and integrity.

Our strategy is to grow our practice in a measured, risk-focused and sustainable way, concentrating on our core areas of expertise. We are continually driving improvement in quality and we want to deliver a rewarding experience for our clients and our people.

To achieve this, we recognise that we cannot stand still, and we must continually adapt, evolve, and change. Our goals, actions, and evaluation of success should focus on positive achievement and contribution to one or more of our five key strategic elements.

people-in-corner-office

Delivering high quality work and excellent client service.

Hands-in-soil-of-growing-plant

Safeguarding the firm’s profitability, sustainability, and resilience.

holding red heart with two hands

Delivering a rewarding people experience.

Group of people sitting in a row

Positively driving our culture, values, and behaviours.

Blurred people walking through tunnel yellow

Acting in the public interest.

    We need to be focused and consistently deliver on all these key strategic elements to continue to be a successful firm delivering work of the highest quality.

    Mitesh Patelia

    I am proud to present our Code of Conduct, reflecting our values and principles as a firm.

    We encourage all our people to read and understand our Code of Conduct and apply it in their daily work at Crowe.

    Mitesh Patelia
    Mitesh Patelia
    Chief Executive
    Crowe UK

    Honest

    We act with honesty, transparency, and accountability in everything we do. This includes acting in a way that avoids any conflicts of interest or situations that could compromise our independence or objectivity.

    We respect the spirit and letter of the law, and comply with all applicable policies, regulations, and professional standards in our work.

    We act with integrity in an ethical and moral way in everything we do.

    We engage with our people, clients, regulators, and other key stakeholders in an open and transparent manner.

    Inclusive

    We aim to create a community where, regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued and has the opportunity to flourish and to achieve their full potential.

    We aim to foster a culture of respect, where our people support each other and our clients are listened to and can develop their knowledge and awareness of each other’s differences. We encourage the celebration and promotion of diversity and inclusivity in our teams and the benefits this brings us as a firm and as individuals. Crowe is a place where everyone can bring their whole selves to work.

    We ensure that we treat everyone with respect, dignity, and courtesy. Crowe does not tolerate any form of discrimination, harassment, bullying or violence in the workplace. We welcome feedback and suggestions on how we can improve our practices and policies to better support diversity and inclusion.

    Professional

    We strive for excellence in our work and deliver high-quality services in everything we do. This means acting in a professional manner that enhances the reputation of Crowe and the profession. We do not engage in any fraudulent, corrupt, or illegal activities or any actions that could harm the reputation or interests of the firm.

    We act in a way that ensures that we protect the confidentiality, privacy and security of client information and firm data.

    We encourage and enable individuals to speak up and raise concerns and be recognised for doing so in a positive and welcoming manner, without fear of reprisal or retaliation, which would include matters related to the firm’s values, a commitment to quality work, professional judgement, culture, behaviours and serving the public interest. 

    Collaborative

    We embrace creativity and change, and we seek new opportunities and solutions. We are open to innovative ideas and challenges, and we foster a culture of experimentation and learning.

    We work as a team and collaborate with our colleagues, clients, and contractors. We communicate openly and constructively and listen actively.

    We support each other's growth and development and recognise each other's contributions. We set the right tone and are ambassadors of our brand. We demonstrate actions and behaviours that adhere to our firm’s objectives, values and standards at all times.

    You should always act in a manner that is in the spirit of our Code of Conduct.

    By following this Code of Conduct, you will help us achieve our vision, purpose and values and uphold the trust that our people, clients, regulators, professional bodies, suppliers and other key stakeholders place in us.

    We expect our people to use their judgement and common sense when applying this code, seeking guidance from their line manager, a member of the National People team, the Ethics partner, or Practice Protection if they are unsure about how to act in a particular situation.

    Sustainability: we expect colleagues, clients, suppliers, and contractors to contribute to our Sustainability initiatives and make a positive impact in our communities.

    Find out more

    Crowe endeavours to meet the needs of the present without compromising the future for generations to come. To support our efforts, we have launched our Sustainability Policy and Strategy along with additional internal supporting documentation.

    We recognise the part we must play in building an inclusive, sustainable, and resilient future.