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Retail, Wholesale and Consumer

From global consumer brands to family-owned businesses, our solution-driven team has the expertise to help retailers navigate ever-changing times.

As consumer demand evolves at a fast pace, retailers are faced with range of challenges - but also many opportunities. Finding the right balance can be hard, but necessary to sustain the business and growth.

Retailers, wholesalers and consumer brands are major contributors to the UK economy, employing over 2.84 million people in 2024. Each organisation is unique with a bespoke strategy and distribution plan (bricks-and-mortar, e-commerce, and/or wholesale and distribution) and you need a team that can align with your evolving needs.

COVID-19 created huge difficulties in the high street. Brexit has seen a whole new landscape emerge for sales made to and purchases sourced from the EU. Recent changes to US tariffs have impacted supply chain networks. We have lived and breathed these with our clients, helping them to overcome these challenges so they can concentrate instead on doing what they do best.

We’re trusted advisors to the retail sector on matters ranging from UK and international business solutions, Tax, VAT and customs tariffs to accounting and audit solutions. We also work closely with our Manufacturing, Business Solutions and Global Business Solutions specialists to create a package of support that best suits your needs. This includes accessing international advice that our Crowe Global network can provide.

Our experienced and dedicated team work closely with businesses in the Food and Beverage industry who operate at each stage of the fork to plate lifecycle.

Our services

How we support retail, wholesale and consumer businesses


Industry knowledge
Working in-house and alongside our clients, we provide meaningful advice, giving them insight and understanding. We are active members of the British Retail Consortium and regularly engage with the sector through their community events.
Industry knowledge
Adaptability
We know that businesses all have different aims. We leverage our experience and advice to ensure we help you in a way that is appropriate for your business.
Adaptability
Strategic insight
Developing a strategy that adapts your business model working across multiple channels is key to the changing retail landscape. Delivering sustainable change and capitalising on what is important in this rapidly changing market is what our industry experts do.
Strategic insight

Our latest thinking

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Container boat
Autumn Budget: VAT, Customs and International Trade
New rules hit ride-hailing apps, e-invoicing, while the £135 threshold for customs duty for low value imports is removed.
Companies and people talking in office
Autumn Budget: Companies and other businesses
The Budget offers little for growth, as complex capital allowances, higher dividend tax, NI hikes, and wage rises add pressure.
Lady-with-iphone-on-stand
E-commerce
As D2C brands rises continue and cost of living affects consumer behaviour, it's important to consider all working capital funding available.
Container boat
Autumn Budget: VAT, Customs and International Trade
New rules hit ride-hailing apps, e-invoicing, while the £135 threshold for customs duty for low value imports is removed.
Companies and people talking in office
Autumn Budget: Companies and other businesses
The Budget offers little for growth, as complex capital allowances, higher dividend tax, NI hikes, and wage rises add pressure.
Lady-with-iphone-on-stand
E-commerce
As D2C brands rises continue and cost of living affects consumer behaviour, it's important to consider all working capital funding available.

VAT and tax toolkit for retail businesses

All the latest updates and developments on cross-border trade and Customs compliance.

Use our toolkit to analyse your Customs Duty Tax.

Unlocking value through strategic transfer pricing.
Score your tax risk processes and controls to ensure good tax governance.
All the latest updates and developments on cross-border trade and Customs compliance.

Use our toolkit to analyse your Customs Duty Tax.

Unlocking value through strategic transfer pricing.
Score your tax risk processes and controls to ensure good tax governance.

Contact us


Jeremy Cooper
Jeremy Cooper
Partner, Head of RetailThames Valley
Rob Janering
Rob Janering
Partner, VAT, Customs and International TradeLondon