Microsoft Dynamics 365 Business Central
Helping organisations optimise operations and expand rapidly with analytics and collaborative solutions.
Crowe delivers Microsoft ERP AI to automate and scale globally.
| Business Central unifies finance, operations, sales, and service in one AI-powered enterprise resource planning (ERP) system. With Microsoft Copilot and Crowe’s specialist guidance, you automate workflows, improve decisions and scale confidently across global markets. |  |
Growing businesses face mounting complexity with disconnected systems, manual processes and poor visibility that slow decisions and erode margins. We see these challenges across the following departments:
- finance: month-end closes drag on, reconciliations are error-prone, and reporting lacks real-time accuracy
- sales and service: forecasting relies on guesswork, and teams lack visibility into customer and order data
- supply chain: inventory mismanagement leads to stockouts or overstocking, hurting revenue and customer trust
- projects: poor resource planning and cost tracking derail timelines and profitability.
These aren’t just operational headaches but provide risk for any business facing these challenges. In a fast-moving market, businesses need an intelligent, unified system that delivers clarity, speed and control.
Achieving success with Business Central
Organisations moving to Business Central report measurable gains.
(Source: Forrester Total Economic Impact™ Study commissioned by Microsoft)
265% return of investment (ROI) over three years.
Payback in less than six months.
Up to 12.5% productivity improvement for finance and operations teams.
265% return of investment (ROI) over three years.
Payback in less than six months.
Up to 12.5% productivity improvement for finance and operations teams.
Reduced manual effort through AI-powered automation (bank reconciliations, invoice matching, forecasting).
Lower costs by avoiding additional hires and third-party reporting tools.
Reduced manual effort through AI-powered automation (bank reconciliations, invoice matching, forecasting).
Lower costs by avoiding additional hires and third-party reporting tools.
Our delivery model
ERP implementations are complex, but with the right approach, they don’t have to be painful. At Crowe, our delivery model is clear, collaborative and focused on what matters most, delivering real impact for your business.
Business-led, outcome-focused
We start with your business goals, not just a technical checklist. Every decision is tied to measurable outcomes, faster close cycles, stronger margins and processes that scale. Success isn’t the day you go live; it’s what happens after.
One unified team
Your business and Crowe operate as one team, aligned on goals, making decisions together, and sharing knowledge openly. No chasing vendors, no handoffs. We’re in it together, from day one.
Total project control and visibility
The entire project runs on one integrated platform and you have full access. Live dashboards, risk logs, decision trackers and delivery metrics mean no hidden workstreams and no filtered updates. You see it all in real time.
Tailored delivery
We don’t force-fit methodologies. We blend structured templates with agile flexibility, adapting our approach to your business and the phase of the project. Agile for design and testing, waterfall for deployment, because each stage needs a different rhythm.
Challenge-ready culture
ERP projects face obstacles - that’s reality. Our collaborative, experience-led approach means we solve problems fast, communicate openly and keep momentum. Whether it’s legacy tech, shifting scope, or stakeholder resistance, we’ve seen it, solved it and delivered through it.
What makes Business Central different
- Embedded AI with Copilot: Automate reconciliations, draft quotes, predict inventory needs, and accelerate month-end close. All included at no extra cost.
- Microsoft Ecosystem advantage: Deep integration with Outlook, Excel, Teams, Power BI, and Power Automate for seamless workflows.
- Rapid deployment: Implement in weeks, not months, with guided tours and role-based dashboards.
- Global reach: Available in 160+ countries and 47 languages with built-in compliance.
- Scalability and innovation: Built on Azure for elastic scaling and continuous updates.
- Sustainability tracking: Native tools for greenhouse gas emissions reporting to meet ESG goals.
Why work with us
Backed by Microsoft’s innovation and Crowe Global’s reputation, our delivery model ensures your ERP investment delivers long-term value.
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