Hayley Ives

Hayley Ives

Director, Tax Resolutions

I’m a Director in the Tax Resolutions team. I am experienced at helping taxpayers deal with HMRC when issues arise which need resolving. 

I'm a CTA qualified member of the Chartered Institute of Taxation (individuals / trusts, estates and inheritance tax) with 15 years' tax experience and I am currently studying for the STEP diploma in tax and estate planning.

I've written articles on tax resolutions matters that have been published in professional magazines such as Taxation and Tax Adviser and I help the charity Tax Aid with cases involving tax disputes.

What I Do

  • Resolve tax problems
  • Resolve problems with HMRC, acting as a buffer between our clients and HMRC
  • Calculating the fair amount of tax due based on application of the legislation, ensuring entitlement to various reliefs and allowances are not overlooked
  • Penalty mitigation
  • Appeals against decisions when HMRC make errors
  • HMRC challenges under self-assessment and voluntary disclosures to HMRC

My Clients

  • Taxpayers who need to make disclosures to HMRC
  • Anyone accused of tax fraud
  • Individuals who are under self-assessment enquiry
  • High net worth individuals, the self-employed, partners and those with tax residence/domicile issues
  • Directors and shareholders with regard to company issues
  • Trustees, settlors or beneficiaries of offshore/UK trusts with tax issues
  • Taxpayers with overseas assets or structures that need to be reviewed from a UK tax perspective
  • Other accountants and solicitors who require specialist tax support


  • Member – Chartered Institute of Tax

Top 35 under 35

One of the 2020 eprivateclient Top 35 under 35