Hayley Ives

Hayley Ives

Director, Tax Resolutions

I am a Director in the Tax Resolutions team with extensive experience of helping taxpayers deal with HMRC when issues arise which need resolving. 

I cover all aspects of tax resolutions including fraud investigations, disputes with HMRC concerning, for example, penalties, assessments and information notices, HMRC challenges under self-assessment and voluntary disclosures. Some of this is UK centred but, with HMRC’s ongoing interest in gathering intelligence relating to offshore matters, a lot of my cases relate to overseas assets, trusts and other structures.

I am a CTA qualified member of the Chartered Institute of Taxation (individuals / Trusts, estates and inheritance tax) and have worked in tax since 2005. I am also a member of the Society of Trust and Estate Practitioners, having completed the STEP Diploma in Tax and Estate Planning.

I have written articles on tax resolutions matters that have been published in professional magazines such as Taxation and Tax Adviser.

What I Do

  • Resolve tax problems
  • Resolve problems with HMRC, acting as a buffer between our clients and HMRC
  • Calculating the fair amount of tax due based on application of the legislation, ensuring entitlement to various reliefs and allowances are not overlooked
  • Penalty mitigation
  • Appeals against decisions when HMRC make errors
  • HMRC challenges under self-assessment and voluntary disclosures to HMRC

My Clients

  • Taxpayers who need to make disclosures to HMRC
  • Anyone accused of tax fraud
  • Individuals who are under self-assessment enquiry
  • High net worth individuals, the self-employed, partners and those with tax residence/domicile issues
  • Directors and shareholders with regard to company issues
  • Trustees, settlors or beneficiaries of offshore/UK trusts with tax issues
  • Taxpayers with overseas assets or structures that need to be reviewed from a UK tax perspective
  • Other accountants and solicitors who require specialist tax support


  • Member – Chartered Institute of Tax
  • Member – Society of Trust and Estate Practitioners

Step awards

Top 35 under 35

One of the 2020 eprivateclient Top 35 under 35