Three people engaged in conversation while standing in a stairwell, discussing strategies for potential economic challenges.

Problem loan management

Is your bank ready for a wave of problem loans that might be coming?


You protect your portfolio and provide strategies to your borrowers amid a volatile market, but you might need to take to further actions to alleviate any potential losses.

Our combination of credit risk expertise and industry-specific technology solutions can help your bank ride a wave of problem loans to calmer seas.

Overlooked problem loans can lead to bigger problems for your bank

But you might not know exactly when they’ll come or where they’ll emerge. And a problem can look different for different customers.

Depending on where they’re based and what business they’re in, recovery times will differ. Some borrowers might not recover for a while or at all.

We can help you get a better view of your current problem loans and loans that could become a problem in the future.

Keep a close watch on your credit portfolio to get ahead of problem loans

When it comes to managing problem loans, knowledge is power. Implementing the right technologies and processes can give you a current, accurate view of your borrowers.

We provide analytics, automation, and specialized guidance in areas like loan review, reserve calculation, and valuation to help you manage problem loans.

Empower your credit teams with expertise and automation


We offer data-rich, efficient solutions and services designed to help you manage your credit portfolio risk.

Crowe CX for Problem Loans

Streamline your organization’s problem loan administration and get a better view of credit risk.

Problem loan management

Crowe Credit360 for Loan Review Departments

Get a handle on your loan review challenges and opportunities.

Loan review software

Crowe Credit360 for Capital Planning and Stress Testing

Improve capital planning with a solution that combines machine learning with extensive banking and macroeconomic data.

Explore bank technology

Crowe Financial Data Automation solution

Empower your data and your credit managers.

Credit data automation

Loan review services

Get short-term assistance, co-sourcing, or other levels of service to meet your loan review needs.

Explore solutions

Credit solutions

Lend more quickly and securely with the right insights on credit risks.

Explore services

Take a proactive approach to problem loan management


Banks need to proactively identify, classify, and manage problem loans on a regular basis. Our three-phase framework – which requires putting the right people, policies, and technologies in place – can help you do that.
Identification

Get started by figuring out where problem loans are emerging in your credit portfolio. Take these actions to get a better view.

  • Loan review
  • Covenant testing
  • Portfolio analytics
  • Delinquencies review
  • Annual review
  • Financial statement receipt and review
  • Loan modification tracking
Assessment & monitoring

Once you've identified problem loans in your portfolio, you'll need to assess and monitor them in order to understand your options for mitigating losses.

  • Loan documentation review
  • Borrower conversations
  • Site visits
  • Financial condition assessment
  • Collateral valuation
  • Security perfection assessment
  • Loan modification tracking
  • Pre-workout agreement
  • Technology capabilities
Strategy

You've identified problem loans and carried out initial assessments. Now it's time to determine the right strategy for achieving the best outcome for your bank and your borrowers.

  • Bankruptcy
  • Exit (borrower-driven or loan sale)
  • Restructure/return to lending group
  • Foreclosure, other real estate owned, liquidation
loading gif
Embracing our DE&I journey: I can be me at Crowe
Embracing our Inclusion journey: I can be me at Crowe
This video provides a glimpse into our inclusion principles and why our people believe that "I can be me at Crowe."
May 2025 Financial Reporting, Governance, and Risk Management
May 2025 Financial Reporting, Governance, and Risk Management
Read about FDIC annual risk review; SEC swears in new chair; PCAOB holds Investor Advisory Group meeting; and more.
FASB Moves Ahead With Purchased Financial Assets Standard
FASB Moves Ahead With Purchased Financial Assets Standard
The FASB has made key decisions about the accounting for purchased financial assets and instructed its staff to draft a final standard. Learn more.
Embracing our DE&I journey: I can be me at Crowe
Embracing our Inclusion journey: I can be me at Crowe
This video provides a glimpse into our inclusion principles and why our people believe that "I can be me at Crowe."
May 2025 Financial Reporting, Governance, and Risk Management
May 2025 Financial Reporting, Governance, and Risk Management
Read about FDIC annual risk review; SEC swears in new chair; PCAOB holds Investor Advisory Group meeting; and more.
FASB Moves Ahead With Purchased Financial Assets Standard
FASB Moves Ahead With Purchased Financial Assets Standard
The FASB has made key decisions about the accounting for purchased financial assets and instructed its staff to draft a final standard. Learn more.

Work with us


Take on problem loans before they take you by surprise.

Imagine knowing where the next problem loan is in your portfolio – and how to get it back on track. Tackle your problem loans before they get out of hand. Our problem loan management consultants and solutions can help you understand what might be coming.

Michael Budinger
Michael Budinger
Principal, Financial Services Consulting