Commercial lending digital transformation

Commercial lending digital transformation

We offer practical solutions informed by years of experience and expertise to help you uncover new insights.

The future of commercial lending is coming fast


Your customers have more options than ever before, and increasingly they’re moving to digital channels, including non-banks. The number of remote workers you have also is increasing, and traditional ways of doing business eventually could drive away current and future customers.

Will you be able to keep up? If you can’t, your customers might find someone who can.

The key is understanding where you can digitally transform your lending processes.

Your list of jobs to be done is long. Imagine if there were a way to make it more manageable.

Streamlining processes can help you reduce risk, make stronger business decisions, and improve the customer experience. But that doesn't mean you need to take shortcuts. It means automating when it makes sense and focusing on the most important facts to make quicker decisions.

Automate functions

Increase speed without increasing risk or losing human intervention during critical decisions.

Eliminate waste

Reduce redundancies and reallocate resources to higher-value tasks.

Improve efficiency

Fix broken processes that prevent you from being purposeful about how you accomplish lending tasks.

Relying on manual tools creates inefficiencies that might contain errors or missing data

You need help making informed decisions quickly because wrong decisions might cost you time, money, and your reputation.

Your pace and communication delete can be the differences between winning and losing deals.

We can help you implement a lending digital transformation that allows you to see changes faster than you thought possible.

Jump-start your digital transformation with the Crowe CX Lending Suite


Commercial lending transformation starts with having tools that can streamline processes and establish stronger lender-borrower connections. The Crowe CX Lending Suite can enhance work across three key areas:

Crowe CX for Commercial Lending

Move past commercial lending inefficiencies and frustrations. Our software can create better experiences for your teams and your borrowers.

Crowe CX for Commercial Lending

Crowe CX for Financial Spreading

Use automation to efficiently collect, track, and organize documentation to improve visibility into your reporting requirements.

Crowe CX for Financial Spreading

Crowe CX for Problem Loans

Discover proactive solutions and services that can help if a potential wave of problem loans arrives.

Crowe CX for Problem Loans

We can help you improve the flow of the commercial lending journey


We can transform some of your biggest jobs to improve internal communication and keep customers plugged into every step of the lending journey.
Proactive customer engagement

Expand your insights to serve customers better and provide a more consistent experience.

  • Conduct loan origination
  • Generate and qualify leads
  • Identify target customers
  • Build customer relationships
  • Manage sales processes
Advanced origination functions

Modernize your platforms to maintain and build lending relationships.

  • Spreading automation
  • Risk scoring
  • Borrower benchmarking
  • Borrower and portfolio analytics and visualization
  • Financial statement input automation
Streamlined portfolio management

Highlight areas where you can reduce risk and grow your portfolio.

  • Automated covenant tracking
  • Portfolio risk monitoring
Improved servicing

Get a better view of potential risks and proactively mitigate them before they become issues.

  • Problem loan management
  • Payment collection
  • Ongoing loan review

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Work with us


All commercial lenders aren’t the same. Your challenges and opportunities are unique, and we can help.

Lending digital transformation can save you from wasted time and headaches.

Our consultants use industry-specific expertise and insights to provide you with a fast implementation, process improvements, and risk identification and management.

Mark Blosser - Large
Mark A. Blosser
Credit Transformation Leader
Michael Budinger
Michael Budinger
Principal, Financial Services Consulting
Cullen Hunter
Cullen Hunter
Financial Services Consulting

Let’s see how we can help you

Reach out to our team so we can chat about your goals and challenges and identify the best path forward for your organization.

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