R&D tax reliefs support companies who are innovating in science and technology.
There are two aspects to consider here.
There have been numerous recent changes in R&D with more yet to come and considerable detail to work through in making a claim for R&D tax reliefs.
In recent years HMRC have been increasingly active in their review of R&D claims, with software based claims being a particular focus. In the context of R&D, software development in itself can be the whole R&D project (e.g. creating an app), or software development could be to support a wider project (e.g. creating a new tangible product). In both cases, it is important that claims are only made for technological advancement. It isn't sufficient that the application of the technology is novel (e.g., a product outcome in an app relating to sustainability data). How the technology itself works must be an advance in technological terms.
Software development has come a long way and there are now many tools and approaches to aid developers. The use of routine / readily deducible approaches and existing tools to create an app is unlikely to represent qualifying R&D activities. It is possible that a software development project could involve the use of routine approaches alongside novel solutions. It is therefore worth keeping in mind that the qualifying R&D activities need to be considered in isolation and it won't be the entirety of the development project which qualifies for tax reliefs.
Care needs to be taken to ensure only qualifying activities are included in any claim made and it will be imperative that the key software developers are involved in the conversation to identify the relevant activities. If HMRC open an enquiry and are uncomfortable with the activities claimed: