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Emotional bankruptcy

How fraud victims lose more than just their money

Daniel Sibthorpe, Senior Manager, Forensics Services
08/01/2025
woman looking at phone closeup
When we think of fraud, we often focus on the financial losses, such as empty bank accounts, misdirected funds, bogus suppliers and mounting debt. While these are devastating outcomes, they represent just one aspect of the harm caused by fraudulent acts. What often receives less focus is the emotional impact that victims experience. Fraud doesn’t just steal your money; it leaves you feeling vulnerable, exploited and leaves lasting emotional damage that can last for years after the incident occurred.

Why is fraud so ‘successful’?

Despite increased awareness and security measures in recent years, fraud remains one of the most prevalent and effective methods of crime as it preys on the ‘weak points’ of being human; that we ultimately trust, care and build relationships with one another. Fraud seeks to actively exploit these key fundamentals of what it means to be human, which is why its impact can be so catastrophic. It is covert in nature and is facilitated via deceitful behaviour, meaning anyone can fall victim to a scam, regardless of age, education or intelligence.

Often, there is a more intense focus and interest around how fraudsters perpetrate crime, as opposed to the impact on its victims. We need to ensure that those victims do not become just another statistic in the fight against this epidemic of fraud and cybercrime in modern society.

Emotional bankruptcy: the silent cost

The term ‘emotional bankruptcy’ refers to the physical and emotional burnout that exists as a result of an incident, or in this case, fraud. They may feel drained, unable to gather the energy or optimism to move forward with their lives. It’s not just about the loss of money; it’s about the loss of a sense of control over one’s life. Victims often report feeling helpless, as though they are no longer in charge of their own destiny. It's important that we look beyond just the financial implications and the ‘numerical’ aspect of fraud. Ultimately, there is always a human being who is impacted by the incident.

The shock of the initial betrayal

For many victims, the realisation that they’ve been defrauded is met with shock and disbelief. Fraud often involves deception by someone who has gained their trust, whether it’s a scam artist posing as a legitimate business, a seemingly well-meaning stranger, or even a family member or friend. The shock of the betrayal and deception can trigger a series of deep emotions, from confusion and denial to intense anger.

As a result of the shock, victims may find their entire worldview shaken, becoming suspicious of others, including people who had nothing to do with the incident. The emotional response isn’t just a reaction to the loss of money, it’s a response to the realisation that someone took advantage of their goodwill or perceived vulnerability.

The loss of trust in others

Fraud doesn’t just rob its victims of money; it often destroys their sense of trust in others. This can have far reaching effects on personal relationships. When the perpetrator is someone close – a family member, partner, or friend – the betrayal can hurt even more. The victim is left not only with a financial loss but also with a shattered relationship which may never fully heal.

Even when the fraudster is a stranger, the experience can make victims wary of others. They may become overly cautious and doubt the intentions of people that they once trusted. This can strain personal relationships, making it difficult for victims to reconnect with loved ones or form new, meaningful connections. The fear of being taken advantage of again can leave victims isolated and alone in their suffering.

The cycle of shame and self-blame

One of the most common yet least talked about consequences of fraud is the sense of shame that many victims feel. Despite being deceived through no fault of their own, victims often internalise the blame, believing they were “stupid” or “naive” to have fallen for the scam, particularly when those close to them make comments like “how could you fall for that?”. This self-blame can be crippling and particularly damaging to one’s self-esteem, leading to a cycle of negative thoughts.

Societal attitudes to those who experience fraud can often exacerbate this shame. There is a stigma attached to being defrauded, which fuelled by a belief that victims should have been more cautious or that they were somehow complicit in their own victimisation. This mentality prevents many victims from coming forward or seeking help, which they so often need. The psychological burden of shame and self-blame can have lasting impacts, contributing to symptoms of depression, anxiety and even post-traumatic stress disorder (PTSD).

If you are unfortunate enough to experience fraud, what should you do?

Report to Action Fraud

Action Fraud is the UK’s national reporting centre for fraud and cybercrime. You can either report the fraud via their online fraud reporting tool, or by calling them directly.

Contact your bank

If your bank accounts have been impacted, then make sure you contact your bank immediately to freeze your account and attempt to recover funds.

Consider the use of proactive counter fraud measures
There are services that exist, such as Cifas’s Protection Registration, which (for a small fee) put a warning flag against your name and other personal details on their National Fraud Database. This means that any organisation that uses Cifas data to apply for their products will carry out extra checks to ensure that is really you know is contacted them, and not a fraudster.
Confide in family and friends (where possible)

Sometimes it can be difficult to confide in family and friends due to the stigma around being a victim of fraud, and romance fraud in particular. However, if you have a trusted circle of individuals you can lean on in difficult moments, then it is important that you contact these individuals.

Lessons learned

Reflect on the incident, not from a negative perspective, but from a place of personal development. What were the tell-tale signs? Next time, is there someone I can contact straight away who can help verify if I am being targeted by fraudsters? Are there measures I can put in place (like Cifas) which can help me falling victim to fraud moving forward?

Always remember that fraud is deceitful by nature and is intended to trick you by playing on the core aspects of human nature. Falling victim to fraud is not shameful, nor should it ever be perceived in that way. If you are ever in doubt, always speak to someone who may be able to assist.

Crowe’s Forensic Services team are accredited counter fraud specialists and can support with investigating cases of fraud. For further information on anything discussed in the article, please contact Daniel Sibthorpe.

This article was first published in the Expert Witness Journal December 2024.

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Tim Robinson
Tim Robinson
Partner, Forensic Services
London