Process automation an opportunity for companies and their employees

Process automation an opportunity for companies and their employees

4/16/2021
Process automation an opportunity for companies and their employees
Automation of office processes is the third most important trend in modern technologies used in companies. Only one in ten employees is afraid of robotisation, and the reorganisation and digitalisation help to improve process efficiency by up to 30 per cent.

Nowadays, RPA (Robotic Process Automation) technology is widely used for repetitive processes and the implementation of robots is an obvious choice for a growing number of companies. However, some employees feel a fear of losing their jobs and, as Patrycja Łomińska, Manager at Crowe, in an interview for PulsHR.pl notes, the implementation of robotisation often meets with unfavourable reactions of employees directly involved in the process being robotised.

Robert Ćwiertnia, an expert on robotic processes in Crowe, in a comment for the portal, adds that these fears are not justified and says - Our experience shows that in most cases the implementation of RPA results in shifting employees to other tasks, less repetitive and requiring an individual, non-standardised approach. These are usually duties which allow employees to use their potential in a better way, develop themselves and, as a result, increase their satisfaction from work.

The article is available in Polish only.

 

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Robert Ćwiertnia
Robert Ćwiertnia
Senior Consultant
Crowe