Until now, Business Process Management (BPM) has been used primarily to improve the efficiency of enterprises. During the era of growing problems with recruiting qualified staff, more and more often it supports companies in dealing with the situation of a lack of sufficient resources to implement key processes, e.g. quick integration of new employees or building an organization in which employees effectively share their knowledge.
We perform, as part of projects carried out by Crowe for clients, analyses of various business areas and related business processes. Interestingly, we have so far concentrated mainly on processes related to the organization's core business, primarily on the field of sales and its support (e.g. purchasing or warehousing). At present, clients more and more often expect assistance in areas related to HCM (Human Capital Management), i.e. "soft HR" or accounting. On top of the analysis and optimization of processes, procedures or policies of organizations, we recommend, on the basis of the organizational structure and scopes of responsibilities, solutions that define the structure and competences of teams that will implement business processes optimized within the project.
Process optimization also includes the analysis:
Effective process management brings many measurable benefits to the organization. Not only does it allow better use of the available resources, but it also ensures time reduction of individual operations and cost savings.
Example results of process optimization:
Business process optimisation
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