Case study: Business process analysis

Case study: Business process analysis

Client: Leading provider of solutions for the energy, district heating and oil and gas industry in Poland Start of cooperation: 2023
Case study: Business process analysis

Scope of services:

  • Development and implementation of an incentive system and management by objectives & KPIs
  • Development of functional requirements for the system of management by objectives
  • Preparation of recommendations for the optimisation of accounting and management accounting processes and of key elements of management information
  • Modelling of business processes in the area of management by objectives and controlling

Client benefits:

Increased process efficiency

  • Increased efficiency in achieving organisational goals
  • Improved efficiency of existing processes
  • Increased work efficiency (HC ROI and HCR indicators), particularly in the implementation of projects
  • Employee focus on the strategic goals of organisation
  • Properly selected indicators correlating with business objectives
  • Efficient use of working time
  • Decrease in workflow costs
  • Decrease in other operational costs and optimum automation of activities

Increased team motivation

  • Increased staff commitment and motivation
  • Improvement in the level of responsibility
  • Rewarding desired work outcomes - building a culture of a results-oriented organisation and expertise
  • Tight financial incentive system

Management information optimisation

  • Providing management information on ongoing projects and project portfolios regarding budget, deadlines, resources, liquidity and risks
  • More comprehensive knowledge of the company's liquidity
  • Ease of obtaining information on the management of financial and material resources
  • Shortened time required to prepare reports and analyses
  • Credibility and coherence of management information (1 source of information)
  • Change in the proportion between time spent on data collection and time spent on analysing reports and drawing conclusions

Our expert

Jacek Włodarczyk
Jacek Włodarczyk
Senior Manager
Crowe

Business process analysis

Consulting