“This data paints a picture of how payor claims-paying behaviors vary significantly by state and helps us identify trends by region. It is interesting to see the regional disparity of the data, especially the lowest ranking states, where seven out of ten are in the southern part of the country,” added Hall. “Providers can utilize this data to have meaningful conversations with payors to correct systemic and chronic problems.”
To download a copy of the latest Crowe RCA KPI benchmarking report, please view “10 Best and Worst States for Provider Claims Payment.”
About Crowe Revenue Cycle Analytics benchmarking data
Over 1,800 hospitals and more than 200,000 physicians use the Crowe RCA solution to capture every patient transaction for purposes of automating hindsight, providing accounts receivable valuations and analyzing net revenue. Crowe developed this proprietary benchmarking solution that monitors revenue cycle performance through normalized key performance indicators at healthcare organizations across 47 states and tracks over $800 billion in combined annual gross revenue. To evaluate the overall 10 best and 10 worst claims-paying states in the September 2023 report, Crowe created a simple scoring system. A state that finished in the top five for a specific KPI received 10 points. A state that finished in the bottom five for a specific KPI received two points. A state that finished in between the top five and bottom five on any specific KPI received three to nine points, depending on where it fell in the ranking. The 10 states with the highest point totals make up the top 10. The 10 states with the lowest point totals make up the bottom 10.
Crowe LLP is a public accounting, consulting and technology firm with offices around the world. Crowe uses its deep industry expertise to provide audit services to public and private entities. The firm and its subsidiaries also help clients make smart decisions that lead to lasting value with its tax, advisory and consulting services, helping businesses uncover hidden opportunities in the market – no matter what challenges the markets present. Crowe is recognized by many organizations as one of the best places to work in the U.S. As an independent member of Crowe Global, one of the largest global accounting networks in the world, Crowe serves clients worldwide. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.