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When the Greek philosopher Heraclitus said the only constant in life is change, he wasn’t referring to the healthcare system in the U.S. But his sentiment applies. And if he were able to see what’s happening now in healthcare, he’d say, “Whoa!” Not as memorable or prophetic – but honest.
As a healthcare finance or revenue cycle leader, what do you say when you see the constant change in your work life driven by how the U.S. pays for healthcare services? It’s probably another four-letter word followed by an exclamation point.