KPI benchmarking report: Time for a commercial break

Colleen Hall, Matt Szaflarski
5/16/2023

How do commercial payors fare compared with Medicare when it comes to the following revenue cycle key performance indicators (KPIs)?

  • Prior authorization/precertification denial rates
  • Initial denial rates
  • Request for information denial rates
  • Accounts receivable greater than 90 days
  • Bad debt
  • Final denials
  • Payor takebacks

The new quarterly revenue cycle KPI benchmarking report from Crowe supplies the answers revenue cycle leaders need to improve net revenue performance.

KPI benchmarking report: Time for a commercial break
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