Crowe’s Consulting practice tackles issues and questions which affect everyday life in Ireland, working predominantly with civil and public sector and not-for-profit clients – focusing on assignments with a real impact: improving public services and making society better.
Ireland’s economy and society are changing at an unprecedented pace. Organisations working with and providing services to the public are challenged by the need to innovate, demonstrate impact and efficiency, and meet their own organisational goals.
These pressures can be difficult to respond to. Our consulting team supports civil and public sector, not-for-profit and commercial clients in responding to these organisational challenges by building impact-focused and value-adding relationships – working in partnership with our clients to solve problems, innovate and continuously improve.
We provide insight and support to clients across a variety of sectors including healthcare, education and training, criminal justice, central and local government and many other parts of the economy and society.
Our consultancy services include:
Strategy planning support
We help our clients identify, develop and implement lasting strategic change to help them and their organisations meet their goals. Working alongside clients' senior teams, we help develop comprehensive, robust and practical planning documents. These range from high-level, long-term strategic plans for large organisations to detailed one-year business plans for individual units or departments.
Programme evaluations & impact assessment
We work with a range of organisations, helping to identify operational and cost efficiencies and the impact of programmes on individuals and businesses. We conduct detailed evaluations of service provision, including value-for-money reviews, client/customer surveys, and efficiency and impact analyses. Working alongside clients, we develop recommendations and workable plans to achieve real change and support future programme iterations.
Organisational design strategy
We support clients who are undertaking, or wish to undertake, large-scale transformation processes, ensuring that they operate efficiently and to the required standards. Throughout these processes we undertake a wide range of tasks, including design of structures and processes, planning and managing major transformation and change, and co-creating a design that supports an optimal organisational culture, and supporting the development of new business processes, ways of working, and implementation.
Governance training
We support our clients in ensuring that they are compliant with all requirements set out in applicable legislation and policy to ensure optimal organisational performance. To do this, we provide training material, training workshops, and direct partnerships to ensure that concepts are distilled within the organisation.
Workforce planning
We provide support to our clients in optimising their organisation's workforce to ensure the achievement of their strategic objectives. During this process we identify an optimal workforce plan to support our client organisations, assess the current workforce data to identify gaps and overlaps, and provide recommendations and implementation plans to achieve the required state.
Risk consulting
In today’s environment, organisations face greater scrutiny and pressure to ensure compliance with best practice, which not only mitigates potential issues, but supports organisations in enhancing performance. Our Risk Consulting team supports clients through tailored methodologies to help improve the efficiency and effectiveness of their organisation, and provide assurance that business risks are being controlled.
Workshop planning & facilitation
We support our clients in planning, preparing, and delivering workshops to inform various processes including strategy development and gathering views in relation to framework development processes. We provide material in advance of workshops, ensure engagement throughout, and document feedback to support our clients.
Compliance reviews
We work with our clients to ensure their operations and organisations are in line with all applicable codes, legislation, and policies. We assess all elements of our clients’ operations to ensure that they are compliant. We provide insight as to whether clients’ operations are in line with, or exceeding, best practice.
Governance reviews
We support our clients in conducting reviews of the effectiveness of governance arrangements in their organisations, to help provide confidence in the robustness of these arrangements while ensuring compliance with relevant legislation and policy. We provide recommendations to clients and support the development of new governance policies, systems, and procedures.
Business cases
We are a trusted partner in developing comprehensive business cases tailored in line with the Public Spending Code. With a deep understanding of the infrastructural guidelines governing capital investment projects, we seamlessly guide clients through the project lifecycle, from inception to Exchequer approval. Our dedicated team excels at providing strategic insights, conducting rigorous economic analysis, assessing and mitigating risks, and emphasising the strategic relevance of projects in terms of delivering optimal value for money. With a client-centric approach, we collaborate closely to integrate our clients’ unique goals and objectives into the business case development process.
Project & programme management
We provide project management support to our clients undertaking a range of projects from short, smaller scale projects, to large multi-annual programmes of work. Our team comprises a number of Prince2 qualified Practitioners who bring their knowledge and experience to client organisations to ensure success in these bodies of work. We acknowledge that projects and programmes of work are a constant within the sector, and it is critical to ensure these are managed in line with best practice to prevent delay or failure. We can manage or support the management of these programmes to ensure that they remain on track and aligned with the overall goals.
Environmental, Social & Governance
We support our clients with a broad range of services in relation to ESG. These include clients who are subject to mandatory ESG reporting and clients opting to take steps to make their organisation more sustainable. For more information see here.
Recruitment support
We offer highly tailored executive recruitment services to clients to meet their organisations' specific needs.
Sectoral reviews
Our consulting team regularly conducts independent reviews of economic sectors, industries, or clusters of organisations involved in similar services. We have delivered sectoral reviews for a range of different associations and professional groups in areas as diverse as mental health, broadcasting, and utilities. Our experts assist by identifying trends likely to impact the sector, reviewing the sector’s performance, and examining opportunities for growth or consolidation.
Internal audit
We support our clients by undertaking reviews and providing recommendations on how best to improve internal control processes, corporate governance arrangements and risk management procedures in their organisations. Each internal audit assignment can vary, ranging from an assessment of procurement to ICT in client organisations. For more information see here.
Special Investigations
Our Special Investigations team focuses specifically on work for public-sector clients that involves matters of public concern, such as governance, the stewardship of public monies, and the effective and safe delivery of public services to citizens. For more information see here.
Our clients
Our clients comprise a cross section of Irish life, including:
- Central Government departments
- State agencies
- Aegis bodies
- Public institutions
- Cultural institutions
- Charities and not-for-profit organisations
- Commercial State bodies
- Statutory regulators
- Private sector commercial utilities
We have undertaken a wide range of assignments across various sectors within Ireland and abroad. Some of our recent experience is set out under the dedicated sector pages below. Some of our recent experience includes:
Development and implementation of an organisational design strategy and implementation plan
Independent Certification services relating to the National Broadband Plan
Health Needs Assessment of the Irish prison population
Implementation review of the recommendations from the CervicalCheck scoping inquiry
Provision of internal audit services
Review of the operational and policy divisions of One Health, One Welfare
Lookback review of the Institute and subsequent development of the Statement of Strategy
An examination of significant issues related to a protective disclosure within An Garda Síochána
Development of the Council’s Corporate Plan 2024-2029
Specialist sector experience
Crowe’s consultancy clients are drawn from the full spectrum of private and public sector organisations within Ireland and abroad. We work with clients in sectors which include:
Our skills & expertise
The team has wide experience and qualifications across a number of fields, including, but not restricted to, the following:
Data analytics
Project & programme management
Internal audit
Corporate & executive governance
Legal & regulatory compliance
Assurance mapping
Stakeholder engagement & training
Review & impact assessment
Environmental, Social & Governance (ESG)
Investigations & forensic accounting
Public policy
Accountancy
Business cases
Economic analysis
Risk management
Programmatic review
Strategic planning
Process audits
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