Digital Advisory

Digital Advisory

Comprehensive solutions for digital modernization of your business, from analyzing existing business processes to implementing innovative digital tools 

Implementing innovative solutions


Digital advisory

In the era of the digital economy, business success is inextricably linked to the effective use of digital technologies. The Digital Advisory practice at Crowe Mikhailenko offers comprehensive solutions for digitally modernizing your business—from analyzing existing business processes to implementing innovative digital tools. Our digital transformation experts will help you develop a customized digital transformation strategy, optimize business processes, automate routine operations, enhance customer service, and implement advanced digital solutions to achieve your business goals and gain competitive advantages in the digital economy.

Our services


We help businesses adapt to the digital era and implement innovative solutions:

  • Business Process Analysis and Digital Audit: Conducting a detailed analysis of the company’s existing business processes, identifying inefficiencies and bottlenecks, performing a digital audit to assess the company’s level of digital maturity, identifying opportunities for digital transformation, and developing recommendations for business process optimization and implementation of digital technologies.
  • Development of Business Process Optimization and Digital Transformation Strategy: Creating tailored strategies for business process optimization aimed at improving efficiency, reducing costs, enhancing product and service quality, and accelerating operations, as well as developing digital transformation strategies that include setting digital transformation goals, selecting priority areas for digitization, creating implementation roadmaps, and evaluating the economic efficiency of digital initiatives.
  • Design of Technical Topology and IT Infrastructure Architecture: Developing the technical topology and architecture of the company’s IT infrastructure, including descriptions of hardware, software, network infrastructure, cloud services, and integration solutions; creating system profiles for documentation and IT infrastructure management; and ensuring transparency and controllability of the company’s IT environment.
  • Business Process Automation and CRM Implementation: Automating routine business processes, including the implementation of electronic document management systems (EDMS), accounting automation, CRM systems for customer relationship management, marketing process automation, and the deployment of other digital tools to enhance operational efficiency and reduce costs.
  • Digital Transformation Consulting and Technological Support: Providing expert consulting on digital transformation matters, including selecting digital technologies, evaluating the effectiveness of digital solutions, developing technical specifications for system implementation, offering technological support during implementation and operation phases, and training staff to work with new digital tools.