AI transparency: key business obligations under article 50 of the AI Act

Violetta Matusiak | Data Protection Inspector | Crowe Poland
9/9/2026
   AI transparency: key business obligations under article 50 of the AI Act

The European Commission has finalized its consultation on guidelines concerning the transparency obligations set out in Article 50 of the AI Act. These provisions have applied since 2 August 2026 and cover requirements such as informing individuals when they interact with AI systems, labeling certain AI-generated or AI-manipulated content, and complying with obligations relating to deepfakes, emotion recognition systems, and biometric categorization systems.

AI Governance

Who is subject to the new obligations?


The guidelines apply to both:

  • AI providers, and
  • AI deployers.

The scope of obligations varies depending on the role of the organization and the type of AI system or content involved.

Key obligations under article 50 of the AI Act


Informing individuals about interaction with AI

Providers of AI systems designed to interact directly with natural persons must ensure that individuals are informed that they are interacting with an AI system, unless this would be obvious to a reasonably well-informed, observant, and cautious person, taking into account the circumstances and context in which the system is used.

Labeling AI-generated content

Providers of AI systems that generate synthetic audio, images, video, or text must ensure that such content is marked in a machine-readable format and can be detected as AI-generated or AI-manipulated. However, this obligation does not apply in all cases. The AI Act provides exceptions, including for systems that merely assist standard editing processes or do not substantially alter the input data or its semantic meaning.

Informing individuals about emotion recognition and biometric categorization systems

Organizations using emotion recognition or biometric categorization systems must inform individuals exposed to such systems that these technologies are being used.

Labeling deepfakes

Organizations using AI systems to generate or manipulate content that constitutes a deepfake must clearly disclose that the content has been artificially generated or manipulated. A separate obligation applies to certain AI-generated or AI-manipulated texts published to inform the public about matters of public interest.

Code of practice for AI content labeling


In June 2026, the European Commission published a Code of Practice on the labeling and disclosure of AI-generated content. The Code is intended to support organizations in meeting their obligations under Article 50 of the AI Act. Participation in the Code is voluntary. However, applying its recommended measures may help organizations demonstrate compliance with obligations relating to the labeling and disclosure of AI-generated or AI-modified content.

Why is this important for businesses?


According to the European Commission, the rapid development of generative AI makes it increasingly difficult to distinguish between human-created content and content generated by algorithms.

This increases the risk of:

  • disinformation,
  • manipulation,
  • fraud, and
  • impersonation.

The transparency requirements are intended to build trust and enable users to make informed judgments about the content they consume.

Read also:
AI Act from 2 August 2026: Is your HR Department ready for an inspection?

What should organizations do?


  • assess whether they use AI systems covered by Article 50 of the AI Act,
  • implement notices informing users about the use of AI,
  • establish mechanisms for labeling AI-generated content,
  • develop procedures for publishing deepfake content,
  • review marketing, HR, customer service, and communication activities in light of the new transparency obligations.

Summary


Article 50 of the AI Act does not prohibit the use of artificial intelligence. Instead, it requires greater transparency. Organizations should ensure that users understand when they are interacting with AI and when they are consuming content generated or modified by artificial intelligence. For many businesses, this will require implementing new procedures, disclosures, and labeling mechanisms before any supervisory authority inspections take place.

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Frequently asked questions (FAQ)


Does every chatbot need to inform users that it is AI?

Not necessarily. The obligation applies where users may not reasonably realize that they are communicating with an AI system. If the nature of the tool is obvious, additional notices may not be required.

Do AI content labeling requirements also apply to marketing materials?

Not every marketing asset created using AI must be visibly labeled as AI-generated content. Each case should be assessed individually by considering the type of content generated or manipulated, the extent of AI involvement, and whether the content falls into one of the categories covered by Article 50 of the AI Act, such as deepfakes.

Do the obligations apply only to AI providers?

No. Certain obligations also apply to organizations using AI in their operations, including marketing, HR, customer service, and corporate communications.

Which departments should be involved in implementing Article 50 of the AI Act?

Typically, implementation will require cooperation between compliance, legal, IT, cybersecurity, marketing, HR, and customer service teams. AI transparency is becoming a cross-functional issue affecting the entire organization.

Does the AI Act require employers to inform employees about the use of AI in HR processes?

Not automatically. The applicability of Article 50 depends on the type of AI system and how it is used. Regardless of Article 50, other AI Act obligations may apply, particularly those relating to high-risk AI systems, as well as requirements under the GDPR.

Is a one-time disclosure that the company uses AI sufficient?

Not always. Information should be provided in a clear, understandable, and context-appropriate manner. In many situations, notices will need to be displayed directly alongside the relevant service or content.

Can violations of transparency obligations result in penalties?

Yes. The AI Act provides for fines of up to EUR 15 million or, for businesses, up to 3% of total worldwide annual turnover from the previous financial year for certain breaches. The level of sanctions depends on the nature of the infringement and the specific circumstances of the case.

Should organizations maintain documentation regarding AI content labeling?

Yes. It is considered good practice to document internal procedures, publication rules, and measures adopted to fulfill transparency obligations. Such documentation may prove valuable during inspections or regulatory investigations.

Where should organizations start when preparing for Article 50 of the AI Act?

The best starting point is an inventory of AI tools used across the organization. Only after identifying where and how AI is being used can a company effectively implement the required transparency measures, disclosures, and procedures.

See also:


Violetta Matusiak
Violetta Matusiak
Data Protection Inspector