After serving as a trusted technology consultant for hundreds of clients, we know how helpful NetSuite can be for your business – especially during COVID-19.
Imagine being able to connect with your customers through multiple channels, having FULL data visibility, all while meeting your internal and external goals. It’s possible with NetSuite – that is, if you know how.
The good news is we were able to attend the superhero-themed SuiteWorld 2021 keynote to keep up with all the ways we can help our clients continue “powering up” their operations.
Here are three business superpowers NetSuite will be offering soon to make your life a lot easier:
1. Make financial reporting less labor-intensive
Your finance team has a very demanding job. They’re the ones behind the scenes managing and forecasting company financials – making sure cash is being accessed in the most sustainable way.
Financial reconciliation is just one of their many responsibilities, but it’s taking way too long. The process is heavily manual and takes a lot of manpower. Even with good quality assurance, human error can still be a factor.
Fortunately, NetSuite helps you automate this process and make it way less painstaking.
NetSuite SuiteBanking can let you take the guessing out of reporting and reconciliation. All processes can be automated, meaning less time spent sifting through data and more time focusing on financial planning and goals.
The aim is to remove many of the laborious tasks, giving you more of an opportunity to connect with your customers.
2. Easily visualize data for budgeting and forecasting
Finance, sales, and IT are combing through tons of accounting and transaction data in a day. They are spending hours trying to manually analyze this data, but may still be missing pertinent information they need in order to provide useful input on budgets and forecasts – especially in a timely manner.
Their main job is to interpret data to help solve problems, but they’re continually being held back by inefficiencies. When the main goal is to keep the budgeting process fast and agile to be able to respond to quickly-changing business decisions, complete and accurate data is a necessity.
The business intelligence (BI) tool with NetSuite will automate all processes that were once manual, allowing analysts to make decisions from complete data reports – no longer needing to worry about not having enough detail. Better decision-making will lead to happy, loyal customers.
3. Customize personal touch points
Customer touch plans are crucial for connecting with all of your customers. Currently your marketing analysts and account managers could be accessing customer data from many different locations.
Disconnected data only makes it tougher and more time-consuming for them to get to know your customers, analyze data, and create customized touch points to make sure you are selling to each one in the correct manner.
Not having this data all in one place can make it impossible to implement an omnichannel approach, leading to unhappy customers and an unfulfilled marketing team.
NetSuite is making updates to the customer 360 dashboard so that all data can be accessible in one place and it’ll be much simpler to visualize different customer groups and how to best meet their needs – leading to increased revenue opportunities.
