On March 18, 2020, the Alberta Government announced a $50 million investment in Albertans affected by COVID-19.
The Alberta Government COVID-19 Economic Response Plan for Albertans and employers and employees can be found here.
The Government of Alberta's Emergency Isolation Support program is now closed.
This was a temporary program to provide one-time funding until the Government of Canada announced its own support program. The new Canada Emergency Response Benefit (CERB) is now available.
Residential customers can defer electricity and natural gas bill payments until June 18, 2020 to ensure no one will be cut off, regardless of the service provider. No Albertan can be cut off from these services or see their services reduced during this period.
You are eligible if you are experiencing financial hardship and cannot make your regular payments as a result of the COVID-19 pandemic. For example, you:
This applies to bills for residential, farm, and small commercial:
Albertans who are able to pay their utilities are strongly encouraged to do so to allow greater support for those in need.
Albertans in arrears or behind in payments before the deferral program launched on March 18 are also eligible for a deferral.
To arrange for a deferral and repayment plan, contact your natural gas or electricity provider directly.
You can sign up for the deferral at any time; however, the deferral ends on June 18, 2020. Starting June 19, the agreed upon repayment plan will be implemented.
In situations where rent and utilities are combined, contact your landlord directly to discuss the circumstances.
Payments will be required at the end of the deferral period, but you will not be required to pay for the entirety of the deferral on June 18.
Contact your utility provider to discuss repayment plan options.
In addition to the agreed repayment plan, consumers may:
For support in negotiating a repayment plan that fits your budget or in resolving any service or billing issue, contact the Utilities Consumer Advocate.
All providers are affected by the utility deferral program, including:
The utility payment deferral applies to all customers, including those eligible for the Regulated Rate Option or Default Gas Supply.
Government and the Alberta Utilities Commission will work with utility companies to develop approaches for repayments that will help consumers pay back their deferred utilities within a reasonable time period.
A six-month, interest free, suspension on Alberta student loan payments for all Albertans in the process of repaying these loans has been implemented.
Personal banking customers can apply for a deferral on their ATB loans, lines of credit, and mortgages for up to six months.
Credit union members will have access to a variety of programs and solutions designed to ease difficulties with loan payments and short-term cash flow.
Contact your credit union to work out a plan for your personal situation.
Talk to a small business advisor at Business Link to get free advice, coaching and information on COVID-19 resources and supports.
Submit your question online or contact them directly:
Hours: 8:30 a.m. to 4:30 p.m. (open Monday to Friday, closed weekends and statutory holidays)
Phone: (780) 422 7722
Toll free: 1 (800) 272 9675 (Canada only)
TTY: 1 (800) 457 8466 (For the deaf or hard of hearing)
Corporate income tax balances and instalment payments coming due between March 18 and August 31, 2020 are deferred until August 31, 2020.
Due dates for filing corporate income tax returns due after March 18, 2020 and before June 1, 2020 have been extended to June 1, 2020.
Education property tax rates will be frozen at last year’s level – reversing the 3.4% population and inflation increase added in Budget 2020.
Collection of non-residential education property tax for businesses will be deferred for six months, or both municipal and education property tax are deferred for a shorter time that is of equivalent benefit.
Municipalities are expected to set education property tax rates as they normally would, but defer collection.
Commercial landlords are encouraged to pass savings on to their tenants through reduced or deferred payments to help employers pay their employees and stay in business.
Businesses capable of paying their taxes in full are encouraged to do to so. This will assist the province in supporting Albertans through the pandemic.
Taxpayers should contact their municipality directly for information for details on their municipality’s approach to education property tax deferrals.
Small, medium, and large private sector employers can defer WCB premium payments until 2021.
Employers who have already paid WCB premiums in 2020 are eligible for a rebate or credit.
For more information on impacts on WCB download the WCB: COVID-19 Employer Fact Sheet
Residential, farm, and small commercial customers can defer electricity and natural gas bill payments until June 18, 2020, to ensure no one will be cut off regardless of the service provider.
Call your utility provider directly to arrange for deferral on all payments until June 18, 2020.
Hotels and other lodging providers can delay paying the tourism levy until August 31 for amounts that become due to government on or after March 27, 2020. Payments deferred until August 31 will not be subject to penalties or interest.
Hotels and other lodging providers are still expected to file returns, as required by legislation, and must collect the tourism levy from guests staying at their properties during this period.
Business members should contact their credit union directly to work out a plan for their personal situation
ATB small business customers can:
Other ATB business and agriculture customers can access support on a one-on-one basis.
Further solutions are being considered at this time.
Employers should consider their business continuity plans and how COVID-19 could impact their workplace. To prepare, make plans to:
Find supports in creating your business continuity plan here.
Temporary workplace rules are in effect as of March 17, 2020, to help employers and employees manage rapidly changing conditions. These changes will be in place as long as the government determines they are no longer needed and the public health emergency order remains.
The Alberta Government is:
Changes to the Employment Standards Code will allow full and part-time employees to take 14 days of job-protected leave if they are required to self-isolate, or caring for a child or dependent adult that is required to self-isolate.
Employers and employees may consider using other available leaves should an employee be required to self-isolate.
Employees can request using their vacation pay or banked overtime, but employers are not required to grant the request. Provincial employment rules only require employers to provide vacation pay, vacation leave, or pay banked overtime within a year of it being earned.
Employers can request employees voluntarily take vacation leave and/or use their vacation pay or banked overtime, but cannot force them to do so under provincial employment rules.
COVID-19: Federal Aid Update
British Columbia's COVID-19 Action Plan
COVID-19: New Global Tax Deadlines
COVID-19: Business Resilience during a Pandemic