Receptionist

Position Summary:

We are looking for a Receptionist as the primary point of contact for clients and professional staff, while providing administrative support to the partners and managers and working cohesively with the administrative team.

Key Accountabilities & Responsibilities:

• Primary point of contact for all incoming calls to our Ottawa office
• Prepare invoices and collect payments
• Register new clients in the firm’s software system
• Develop a rapport with the clients
• Ensure proactive and efficient communication with partners and managers
• Processing of incoming and outgoing mail, couriers and fax
• Book meetings as required and manage the availabilities of boardrooms
• Manage the setup required for webinars and seminars; including the setup of equipment, handout materials, etc.
• Post, deposit and provide reports for cheques
• Track office supplies; order and re-fill as required
• Monitor the general state and well-being of the office and its facilities, while also fostering a cohesive and enjoyable environment for clients and staff in the reception area
• Assist with the onboarding process of new staff
• Review timesheets of the professional staff
• Assist in the planning an execution of social events for the staff
• Work with our technical support team to resolve any technical issues
• Takes initiative to contribute ideas to the administrative support team
• General correspondence with clients
• General administrative support
• Archiving
• Other related duties as required

Qualifications:

• A minimum of 3 years of experience as a Receptionist
• Experience at an accounting, professional services firm (an asset)
• Post-secondary education in administration or equivalent
• Strong knowledge of Microsoft Office (Word, Excel, Outlook), as well as the desire and the ability to learn new software
• Knowledge of DT Max, Case Ware, Case View (an asset)
• Excellent time management and organizational skills
• Ability to prioritize workload and adhere to deadlines
• Ability to work under pressure in a demanding environment
• Excellent written and communication skills
• A detail-oriented individual
• Collaborative and team-focused
• Flexibility to work additional hours during peak periods (February to April)
• Ability to handle confidential information appropriately, be discreet and diplomatic

Benefits:   

• Competitive Salary
• Competitive Insurance Package
• Parking
• Commission on New Business
• Employee Referral Bonus

Crowe BGK is an equal opportunity employer. We encourage applications from women, Aboriginal peoples, persons with disabilities and visible minority group members. Accommodation will be provided in all parts of the hiring process, please advise us in advance.

 We thank all candidates for their interest and we will only be contacting those that we are interested in pursuing.