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Identity & Access Management

Secure the right access for the right users with scalable IAM consulting, implementation, and managed services.

Identity & Access Management Overview


Identity and Access Management (IAM) is the foundation of modern cybersecurity, ensuring only authorized users can access critical applications, data, and systems. IAM helps enterprises enforce strong authentication and authorization while delivering seamless user experiences across on‑premises and cloud environments.

IAM Consulting Services

IAM consulting services focus on building a clear strategy and roadmap aligned with your business, security, and compliance objectives. Engagements typically include IAM program setup and governance, current‑state maturity assessment, product selection, and migration program consulting for legacy platforms.

IAM Strategy, Architecture & Roadmap

A robust IAM strategy defines how identities, access rights, and governance controls are managed end‑to‑end. Architecture and roadmap services translate that strategy into a phased implementation plan covering people, process, policy, and technology.

Professional IAM Implementation Services


Professional services deliver greenfield and transformation projects, turning IAM designs into secure, production‑ready solutions. This includes implementing identity lifecycle management, role and policy‑based access control, and automation of joiner‑mover‑leaver processes.

Greenfield implementation across following -
Identity Governance & Administration (IGA)

Identity Governance & Administration (IGA)

Identity Governance & Administration (IGA) solutions manage the full lifecycle of user accounts, entitlements, and access certifications. They improve visibility and control with policy‑driven access requests, approval workflows, periodic reviews, and segregation‑of‑duties checks.
Privileged Access Management (PAM)

Privileged Access Management (PAM)

Privileged Access Management (PAM) protects high‑risk administrator and service accounts that attackers frequently target. PAM platforms provide secure vaulting, just‑in‑time access, session monitoring, and endpoint privilege management to reduce the chance of misuse or credential theft.
Web Access Management and MFA

Web Access Management and MFA

Web Access Management (WAM) and Single Sign‑On (SSO) simplify user access to multiple applications with one secure login. Combined with multi‑factor authentication (MFA) and passwordless options, organizations can strengthen security while reducing password fatigue and support tickets.
Customer IAM (CIAM)

Customer IAM (CIAM)

Customer Identity and Access Management (CIAM) enables secure, frictionless digital experiences for external users. CIAM solutions support self‑registration, social login, MFA, fraud detection, and consent management to protect customer data while improving engagement and conversion.
Directory and Tool Migrations

Directory and Tool Migrations

Modern IAM programs often require consolidating or migrating directory services, IAM suites, and related tools. Expert-led migrations ensure data integrity, minimize downtime, and streamline integration across IGA, PAM, WAM, and CIAM platforms.

Managed IAM Services


Managed IAM services provide ongoing operations, support, and optimization so internal teams can focus on strategic initiatives. This includes incident and problem management, patching, monitoring, service requests, and continuous service improvement for IAM platforms.

  • L2 Support –Incident / problem / conf management, Patching, monitoring,etc. Service requests·
  • Continuous service improvement Reporting
  • User Account Life Cycle Management
  • Access Certifications
  • Minor feature enhancements and app/end onboarding
  • IAM Operations and User Lifecycle Management

Dedicated IAM operations teams handle daily tasks such as user onboarding, role assignment, access changes, and offboarding. Centralized user account lifecycle management reduces errors, improves compliance, and speeds up access provisioning for employees and partners.

Access Certifications and Enhancements

Regular access certifications verify that users retain only the permissions they need, reducing excessive or toxic combinations of rights. Managed services also cover minor feature enhancements, application onboarding, and policy tuning to keep IAM aligned with evolving business needs.

Assess your current identity and accesscontrols and define a roadmap for stronger security.

See how our managed IAM services streamline user access, approvals, and certifications in a live demo.

Contact Us


Dawn Thomas
Dawn Thomas
Partner - Governance Risk & Compliance
shahnawaz.sheik@crowe.ae
Shahnawaz Sheik
Senior Manager – Cyber Threat Management