Steel service center workers handling metal materials

Steel and metal service centers software

Our enterprise resource planning (ERP) software can help your steel and metal service center.

 

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Delivering quality and excellence to your customers is your priority, but it’s not always easy

You’re building a proud legacy founded on serving the unique needs of an expanding customer base.

Offering quality service requires you to deliver many product types competitively and on time. As your customers and products evolve, you need a technology that can grow with you.

That’s why we created Crowe Materials Accelerator: a tailored, end-to-end ERP solution built on the Microsoft Dynamics 365 platform for steel and metal service centers.

Now you can expand product options to new and existing customers, improve profitability, and understand your business from a local and global level – all on one platform.

Success story

A national service center chose Crowe to help improve its customers’ experience

When outdated systems could not be customized any further, accessing real-time data became difficult and created a negative experience for our client’s customers.

This national service center chose Crowe Materials Accelerator to help with visibility across its entire business and transform efficiency across multiple locations.

The company benefited from a global template to standardize critical processes like receiving, invoicing, master planning, inventory management, and cost structures.

Learn more about Crowe Materials Accelerator

Steel and metal service centers need more features than a standard ERP system can offer

You need to handle multiple product types and production processes while maximizing profitability.

With Crowe Materials Accelerator, now you can. Features like cost tracking, material specification visibility, and material availability by attribute or dimension can help you meet your customers’ needs and save on costs.

Optimize material usage

Optimize coil slitting patterns using advanced algorithms to more efficiently match supply and demand.

Maximize margins

Access complete margin details from order entry through delivery and simplify the ongoing maintenance of complex pricing models without sacrificing customer service.

Improve inventory visibility and control

Easily capture and validate unique characteristics of your material, down to the tag level. Improve forecasting, order management, and safety stock levels, all in one centralized dashboard.

Our software is built for the unique demands of steel and metal service centers

Our decades of experience in the metals industry have enabled us to craft an ERP software solution built specifically for steel and metal service centers.

Learn more about our materials ERP software

Outside processing

Simplify the complexities of outside processing with a tailored workbench designed to streamline processes and centralize key information while viewing related transfer, purchase, and sales orders.

Unit of measure flexibility

Confidently calculate interclass unit conversions based on predefined formulas and easily convert between units when entering quotes and orders.

Cost management

Quickly define costs by category, automatically update costs based on order transactions, and track cumulative costs throughout the production process.

Inventory management

Easily manage inventory and optimize usage of all shapes and sizes, including random-length material, offcuts, doglegs, and remnants.

Customer portal

Empower your customers with secure access to a unique customer portal to view sales orders, packing slips, delivery status, invoices, and more.

Optimization suite

Maximize inventory usage with material optimization tools for the complete range of steel and metal service center products, including coil, plate, and linear nesting.

Related insights

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2026 Technology in Metals Survey Report: Key Industry Insights
Explore the Crowe “2026 Technology in Metals Survey Report” for insights on AI strategy, technology adoption, investment trends, and innovation.
Manufacturing leaders and a plant worker discuss operations on the factory floor during an ERP implementation project.
How Flack Global Metals Transformed Its ERP Platform
In this case study, learn how Flack Global Metals worked with Crowe to adopt a cloud-based, metals-specific ERP platform to support its operations.
Two professionals discuss materials operations while reviewing information on a tablet in an industrial facility.
Crowe Materials Accelerator Wave 1 2026 Launch Event
The Crowe Materials Accelerator 2026 wave 1 launch helps metals and materials companies work smarter, reduce manual effort, and accelerate processes.
Metals manufacturing operations representing technology adoption, investment, and innovation.
2026 Technology in Metals Survey Report: Key Industry Insights
Explore the Crowe “2026 Technology in Metals Survey Report” for insights on AI strategy, technology adoption, investment trends, and innovation.
Manufacturing leaders and a plant worker discuss operations on the factory floor during an ERP implementation project.
How Flack Global Metals Transformed Its ERP Platform
In this case study, learn how Flack Global Metals worked with Crowe to adopt a cloud-based, metals-specific ERP platform to support its operations.
Two professionals discuss materials operations while reviewing information on a tablet in an industrial facility.
Crowe Materials Accelerator Wave 1 2026 Launch Event
The Crowe Materials Accelerator 2026 wave 1 launch helps metals and materials companies work smarter, reduce manual effort, and accelerate processes.

Microsoft and Dynamics 365 are trademarks of the Microsoft group of companies.

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Tony Barnes
Tony Barnes
Principal, Microsoft Cloud Solutions Leader

Contact us

Contact us today to learn more about all benefits and features of the Crowe Materials Accelerator and see it for yourself.

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