Clinical performance gaps can be hard to spot.

Everything may seem like it’s running smoothly. But you want confidence that undetected clinical process gaps aren’t exposing you to risk. With a combination of compliance, coding, and clinical expertise, Crowe gets to the root of complex clinical performance issues, helping you drive measurable improvements in care delivery and cost reduction.

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Be confident your clinical processes are compliant, efficient, and consistent.

Assess clinical processes
Our team can apply clinical and healthcare auditing expertise to assess your clinical processes, whether they are consistently followed, and where gaps may occur.
Assess clinical processes
Apply standardized best practices
We’ll provide recommendations for improving the safety and quality of care delivery and cost reduction. Recommendations can involve resources, training, policy development, or a major process improvement.
Apply standardized best practices
Monitor sustainably and follow up
Make sure corrective action resolves the issue you have identified. We’ll work with you to create a data-driven system that helps you track and monitor the effectiveness of process changes.
Monitor sustainably and follow up

Our team speaks your clinicians’ language. 

Advancing quality care. Providing a great patient experience. Staying accredited and in compliance with constantly changing regulations.

All of these goals depend on sound clinical processes that are followed consistently. But achieving those processes – and sustaining them – can be harder than it sounds.

You’ll be working with our highly experienced clinicians, who know what it’s like to be where you are. We’ll work to identify opportunities for improvement that you can trust.

Our clinicians and experienced healthcare auditors will then work closely with your clinical leaders and managers to put in place recommendations that are practical for your operations.

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We’ll help you make the most of data, benchmarking, and best practices. 

We’ve seen what works (and doesn’t work) in hospitals across the country. Using real-time data, we can help you easily understand your true performance by benchmarking against industry best practices and regulatory standards.

 

 

Compliant processes. High reliability. High-quality care.

190

Entities assisted by our team, including hospitals, physician practices, and long-term care facilities 1

500+

Clinical projects performed over an eight-year period, covering nearly 100 clinical areas and processes 2

2,375

Corrective actions implemented by our clients to strengthen clinical processes 3

Entities assisted by our team, including hospitals, physician practices, and long-term care facilities 1

Clinical projects performed over an eight-year period, covering nearly 100 clinical areas and processes 2

Corrective actions implemented by our clients to strengthen clinical processes 3

Benefit from our deep experience across your clinical operations.

Our clinical team members average 21 years of clinical, coding, pharmacy, revenue cycle, and data analytics experience. Our expertise includes, but is not limited to, the following areas:

Pharmacy operations

  • 340B Program compliance
  • Opioid stewardship
  • Controlled substances management
  • Diversion investigation
  • Medication safety & reconciliation

Clinical operations/care delivery

  • Infection prevention procedures
  • Behavioral health procedures
  • Accreditation/survey readiness
  • Workforce optimization
  • Ambulatory patient safety procedures

Coding compliance & analytics

  • Coding & billing compliance
  • Clinical documentation improvement
  • Continuous claims data analytics
  • Patient status assignment
  • Quality reporting & monitoring

Where can we help?

Let’s have a brief conversation.

Tell us about your clinical operations and what you’re trying to accomplish.

We’ll perform an assessment.

Once you engage us, our clinicians will assess your current processes.

Have confidence your processes are working the way they need to.

We’ll compare your assessment to regulations and best practices, then collaborate with you on a sustainable approach to improvement.4

Let’s have a brief conversation.

Tell us about your clinical operations and what you’re trying to accomplish.

We’ll perform an assessment.

Once you engage us, our clinicians will assess your current processes.

Have confidence your processes are working the way they need to.

We’ll compare your assessment to regulations and best practices, then collaborate with you on a sustainable approach to improvement.4

It helps to work with people who understand your world.

I want to know clinical processes are working the way I think they are.

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1, 2, 3 Source: Internal source, October 2022.
4 Subject to terms of executed engagement letter.