Credit balance management eats up time and staff resources, so it often ends up on the back burner. Our comprehensive approach uses technology to address and resolve credit balances more efficiently, with minimal impact to your team.
It often feels like revenue cycle resources are better spent bringing money into your facility than sending it out, so it’s easy to prioritize other tasks over healthcare credit balances.
But that means you’re taking your chances with risks, including reputational harm and the cost of audits and penalties.
Crowe can help you take control of your credit balances, so your team can focus on more activities that are critical to your business.
We can help organizations resolve credit balances efficiently and build goodwill with patients at the same time.
Using machine learning, we make it easier for you to keep what you can. That adds up, enabling you to turn credit balances from a cost center to a net positive return on investment.
Our approach doesn’t just remove nonvalue accounts. We address exemptions, adjustments, patient refunds, unapplied cash, and unclaimed property.
Save your staff the time and energy of resolving credit balances manually. When we do the work of credit balance management, your people can focus on positive cash flow activities.
Let’s have a quick conversation.
We can identify savings opportunities.
Make your workforce happy (they don’t want to do it either).
Your staff will thank you when they’re able to focus on activities that drive business value.
1 Definitive Healthcare, Sept. 14, 2022.
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