Learn about 3 exciting updates from SuiteWorld 2023

Adnan Patel, Matthew Pauley, Travis Young
| 11/17/2023
Learn about 3 exciting updates from SuiteWorld 2023

NetSuite provides software solutions that help businesses get and remain agile – and to grow.

This mission was abundantly clear at SuiteWorld 2023, when NetSuite shared exciting new platform features, customer success stories, recent acquisitions, and innovative artificial intelligence (AI) capabilities in the product enhancement space to an energetic crowd in Las Vegas.

Our team at Crowe attended the SuiteWorld event and got the news on NetSuite’s latest developments. We also showcased the Crowe Y-Hire™ solution, an offering that helps NetSuite users fill the architect, specialist, developer, scrum master, and quality assurance roles as needed – all for the cost of a single hire.

Following are three takeaways from SuiteWorld 2023. We hope to see you at next year’s conference!

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1. NetSuite Text Enhance with embedded AI

While NetSuite has been layering AI capabilities onto the platform for several years, AI will now be built into the base code of NetSuite as Text Enhance, a text-based automation tool that uses company-specific data to produce personalized content. With just a few keywords, NetSuite users can access AI-powered content specific to their needs.

The enhancement uses NetSuite platform data (with permission) to safely and securely build a pool of relevant and contextual information. This data, pulled from thousands of fellow platform users, can help inform both content automation and future-state planning. The AI prompts suggest realistic next steps based on relevant historical data from similar users in similar industries.

For example, Text Enhance can help sales teams run relevant ad campaigns or assist accounting teams to write targeted collection letters. Embedding AI could help platform users across departments and in every role – from sales representatives to warehouse managers. Overall, Text Enhance can help support:

  • Human resources
  • Marketing and sales
  • Finance and accounting
  • Operations and supply chain
  • Customer support

SuiteWorld 2023 revealed how NetSuite is thinking about AI applications and how this technology could help its platform users. Text Enhance is set to apply AI features that both assist and advise.

2. Next Technik and Field Service Management by NetSuite

NetSuite has formally acquired Next Technik, a field services management solution. This acquisition subsequently unveiled Field Service Management by NetSuite, a system built to help field service and project-based organizations oversee workers in maintenance, facilities management, field operations, construction, and heating, ventilation, and air conditioning.

The solution features inventory management, schedule and dispatch support, dashboard enhancements, and field service process automations. With these functions, NetSuite can help organizations increase field productivity, enhance field-to-office communication, and enable better forecasting and decision-making across the board.

3. Enterprise performance management

NetSuite revealed another layer of its enterprise performance management (EPM) tool built to help finance and accounting teams tackle key challenges such as disconnected systems unreliable data, and outdated processes through automation and seamless integration with the platform’s enterprise resource planning solution.

This full-suite solution can help finance leaders in several areas:

  • Financial close
  • Account reconciliation
  • Narrative and corporate tax reporting
  • Profitability and cost management
  • Planning, budgeting, and forecasting

Through strengthened automation and process efficiencies for routine tasks, EPM can unburden finance teams and provide the space needed to build strategic partnerships with the executive team and help grow the business.

Headed into 2024

SuiteWorld 2023 set a positive and pioneering tone, showcasing the company’s commitment to continual product enhancements that help users do their best work.

We can help you set up a NetSuite ERP solution specifically for wholesale distribution.

Crowe has already developed several solutions for the NetSuite platform to address the challenges and barriers to growth for our wholesale distributor clients. And we can help you, too, in less time than you might expect.

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Looking for more support with NetSuite solutions? Crowe can help.

Hi, I’m Adnan from Crowe – a proud NetSuite Solution Provider. If you’re interested in learning more about the latest NetSuite features, or hearing more about the Crowe Y-Hire solution for NetSuite, reach out anytime.

I’m here to help you make the most out of the NetSuite platform.

Contact us

Adnan Patel
Adnan Patel
Principal, Oracle NetSuite Leader