Metals companies are turning to technology to solve business challenges, create greater efficiency, and increase productivity.
The Crowe 2023 technology in metals survey results show that respondents listed automation and efficiency as their top answers when asked how they’d like to see technology address business issues. However, the survey results also revealed that most metals leaders are struggling with technology adoption uncertainty among their employees.
One way metals leaders can overcome adoption uncertainty and empower workers is by establishing an employee feedback loop.
An employee feedback loop can help leaders make improvements. After gathering information about what is and isn’t working in terms of how employees are using technology, metals companies can apply those insights to implement necessary changes that better support employees and achieve the desired results.
When metals companies introduce a new system without engaging with workers to see how it’s going, they risk not realizing the full benefits technology can offer. In addition, employees can become frustrated with new and unfamiliar systems and even disengage from the work.
An employee feedback loop gives metals leaders greater insight into what might increase productivity and communicates to workers that their contributions and opinions are valued. Feedback loops can be valuable for systems already in place and before an implementation begins. Even more, feedback loops can help leaders better understand what employees like or dislike about the current process and tools.