What’s in store for healthcare organizations in the post-COVID world? Boards and executives should consider these four critical topics.
While the COVID-19 pandemic has affected every type of organization, the health care sector sustained the most immediate and direct impact. Healthcare was ground zero for the pandemic. Many health systems provided care for those infected while simultaneously struggling to survive the same disruptive forces that were affecting all businesses.
Today, many healthcare organizations are at a crossroads as they work to regain financial stability, adapt to telemedicine and other new medical care delivery models, and restructure their business and operating processes to reflect the new, post-coronavirus realities. To meet these challenges, health system executives and boards of directors will likely encounter four areas of concern that will demand much of their attention:
- Innovation to advance the way clinical care is delivered
- Automation to help manage costs and improve efficiency
- Collaboration to share what works with other health systems
- Integration to achieve synergies with other providers and third parties