Implementing a new enterprise resource planning (ERP) system is a big undertaking.
The typical resource constraints of public sector organizations make the stakes particularly high for this industry. Public sector organizations need to be good stewards of each dollar received, and regulators, donors, and taxpayers require transparency.
The right ERP solution can transform public sector organizations, bringing greater efficiency through automation, reliable security, and huge data storage capacity. Yet, a failure to implement a new ERP system well is a considerable waste of employee time and public dollars, so identifying and mitigating risks is critical.
Incorporating organizational change management (OCM) strategies from the beginning can help maximize the benefits of an ERP implementation. Additionally, viewing an ERP implementation through an OCM lens can encourage user buy-in and build a strong foundation for success.