Your steppingstone to responsible AI is a new Microsoft ERP
Microsoft is at the forefront of AI, and it made a “multibillion dollar investment in the firm behind ChatGPT” in early 2023. That firm, OpenAI, is a U.S. AI research and deployment company with a stated mission “to ensure that artificial general intelligence benefits all of humanity.”
Since much of the public sector already uses Microsoft technology, it’s practical for public sector leaders to implement an industry-specific ERP solution built by a company they already know and trust.
Dynamics 365 is a portfolio of intelligent business applications that was developed with a focus on the public sector. When organizations work with Crowe to implement Dynamics 365 as their ERP system, they can benefit from the stability and proficiency of both Microsoft and Crowe while taking advantage of critical AI tools to help automate work.
AI + Microsoft Dynamics 365 Copilot
Dynamics 365 Copilot, often described as “your AI assistant,” is a generative AI feature that can boost productivity within different applications, such as Dynamics 365 ERP. Following are some of the ways these tools can help the public sector.
Deliver more strategic value with intelligent automation for project managers
Project managers are responsible for monitoring several initiatives at once, and it can be a struggle to complete projects in a timely and cost-efficient manner. Dynamics 365 Copilot, an intelligent automation feature built to help significantly reduce the time spent on project status reports, task planning, and risk assessments, can support these challenges.
With Dynamics 365 Copilot, project managers can quickly build and launch project plans for new engagements simply by describing details of the project using natural language. Dynamics 365 Copilot then generates an execution strategy that the project manager can then further refine.
Supercharge productivity of collections agents and procurement professionals
Dynamics 365 Copilot in Dynamics 365 Finance gives collections managers quick access to credit and payment histories, so they can prioritize – and personalize – customer communication. This automated customization feature can help boost successful collection rates while keeping customers in good standing.
Mitigate potential supply chain disruptions before they happen
Using Dynamics 365 Copilot in Microsoft Supply Chain Center proactively flags external issues such as weather, financials, and geography that might affect key supply chain processes. Armed with these predictive insights, supply chain planners can then automatically draft an email generated by Dynamics 365 Copilot to alert affected third parties.
