Crowe uses AI to solve real-world problems for our clients and for our firm through both our external and internal AI teams. In this video, we feature a new AI solution developed by Crowe Studio.AI, our internal AI team that helps activate AI use within Crowe and add AI to existing Crowe technologies. Crowe Clarity uses AI to enhance how our auditors work and helps improve their experience, increase effectiveness, and support greater efficiency.
Crowe Clarity is an AI-powered knowledge assistant that is designed to solve major internal pain points in auditor training and knowledge retrieval. By enabling quick, accurate access to relevant auditing guidance, Crowe Clarity helps empower junior and senior auditors alike and helps them maintain the strict quality standards required for audits while increasing efficiency.
Problems to solve
- Loss of apprenticeship learning: Remote work environments shifted the traditional in-person knowledge sharing that typically occurred when training new auditors.
- Inefficient information retrieval: Auditors struggled to find relevant guidance in a vast library of audit standards and methodology.
- Delayed decision-making: Junior auditors lacked the confidence and tools to propose solutions, leading to constant escalations.
- Quality concerns: Manual searches often surfaced irrelevant or incomplete answers, risking accuracy in audit outcomes.
Solution snapshot
- AI-powered knowledge assistant: Crowe Clarity allows Crowe auditors to query audit guidance using natural language, which improves speed and precision.
- Contextual citations: AI-generated responses are linked to the underlying regulatory or methodological document to promote transparency and trust.
- Enhanced auditor autonomy: Junior staff gain the ability to verify answers independently, which improves their learning and contribution.
- Maintained audit integrity: Built-in safeguards reduce AI hallucinations and keep the human-in-the-loop standard crucial for audit credibility.
Crowe Clarity is integrated into our Crowe Insight® platform and delivers knowledge directly within the workflow to support audit quality as tasks are being performed. By empowering our internal professionals to find solutions faster, we’re able to perform our audits in a more effective and efficient way while still maintaining our high standards for audit quality. Additionally, Crowe Clarity Chat, our generative AI chatbot, is available to answer our team’s assurance questions and provide direct links to the source material.
Contact our team
Our teams meet you where you are in your AI journey. We’re here to help, and we offer the expertise you need to implement the right AI solutions for your business. Contact us today to see how we can help your business.
