The COVID-19 pandemic brought significant changes to the banking industry. Its sweeping effects left many financial services organizations questioning how to keep banking profitability on track, capitalize on a remote workforce, and increase digital services. When the financial landscape changes so dramatically, how can organizations find their way forward?
You can’t invest in success if you’re uncertain where to focus.
While the winds of change continue to swirl in the pandemic’s wake, banks still need to deliver to shareholders, stakeholders, and customers. No one can predict the future, but a look into high-performance areas can help direct investments.
The enduring performance of successful banks can reveal answers to important questions such as:
- What contributes to strong levels of bank profitability?
- What strategies deliver a higher net interest margin or improved earnings?
- Are fee-income business lines contributing enough to success?