Hospitals, health systems, and medical practices are waiting longer for payors and patients to pay their claims and bills, respectively, for reimbursable medical care provided to members and patients. The dynamic is wreaking havoc on providers’ revenue cycle performance with cash flow and accounts receivable metrics heading in the wrong direction.
This quarterly KPI revenue cycle benchmarking report from Kodiak Solutions (formerly Crowe healthcare consulting) correlates five revenue cycle KPIs to tell a worrisome story about waiting to be paid and how hospitals, health systems, and medical practices can work to reverse the situation.
How long are you waiting for patients to pay their medical bills?