Consumer compliance

Consumer compliance

Take a holistic approach to comply with consumer protection laws


Compliance departments must evolve to address laws protecting consumers against noncompliant lending practices and unfair, deceptive, or abusive acts or practices (UDAAP). Crowe applies in-depth financial industry and regulatory expertise to help financial institutions of all sizes meet consumer compliance standards by:

  • Assessing the effectiveness of compliance management systems and monitoring
  • Evaluating examination, training, and internal audit processes
  • Compliance automation:
    • Data analytics
    • Continuous compliance monitoring
    • KRI/KPI reporting metrics

Crowe takes a comprehensive approach to help uncover possible control gaps that can lead to regulatory violations as well as unfair and deceptive practices within the deposit and lending life cycle.

Consumer compliance services


Out- or co-sourced compliance audits or reviews

Compliance program assessments & development

CRA program self-assessment & market analytics

Enterprise compliance & fair lending assessments

Exam remediation / retrospective corrective action

Staffing assessment process walk-throughs

Training program development

HMDA program development and HMDA data testing

Related insights

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 2025 Illustrative Financial Statements
2025 Illustrative Financial Statements
These 2025 illustrative financial statements for financial institutions include common disclosures as required under applicable accounting standards.
Checklist: Questions To Strengthen Your ACL Process 
Checklist: Questions To Strengthen Your ACL Process
Financial leaders can strengthen CECL oversight with an allowance for credit losses checklist to enhance governance and accuracy.
2026 Bank M&A Survey
2026 Bank M&A Survey
Bank Director’s 2026 Bank M&A Survey, sponsored by Crowe, shows rising pricing expectations renewing interest among bank leaders considering a sale.
 2025 Illustrative Financial Statements
2025 Illustrative Financial Statements
These 2025 illustrative financial statements for financial institutions include common disclosures as required under applicable accounting standards.
Checklist: Questions To Strengthen Your ACL Process 
Checklist: Questions To Strengthen Your ACL Process
Financial leaders can strengthen CECL oversight with an allowance for credit losses checklist to enhance governance and accuracy.
2026 Bank M&A Survey
2026 Bank M&A Survey
Bank Director’s 2026 Bank M&A Survey, sponsored by Crowe, shows rising pricing expectations renewing interest among bank leaders considering a sale.

Work with us


Learn how Crowe specialists can help your financial institution comply with evolving consumer protection regulations. Contact us today.
Niall Twomey
Niall Twomey
Principal, Consulting
Joe Durham
Joe Durham
Office Managing Principal, Boston