2023 Crowe Healthcare Summit program

Sept. 18-21, Nashville/Virtual

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All times are in Central Daylight Time.

Tuesday, Sept. 19

Wednesday, Sept. 20

Thursday, Sept. 21

Tuesday, Sept. 19

8-9 a.m. | Understanding change in prior period adjustments

This session will use examples to illustrate how to analyze change in prior detail in disparate ways to identify the root cause. View change in prior estimates through a different lens by diving deeper into current change in prior themes, and prepare for new change in prior reporting within Crowe RCA Next.
8-9 a.m. | Net revenue through the looking glass: Planning, budgeting, and forecasting

Join Crowe as we explore how to use Crowe RCA data to support best practices of net revenue budgeting. We will discuss annual budgets, rolling forecasts, and other modeling approaches.
8-9 a.m. | Hot topics in government reimbursement

This discussion of significant reimbursement changes over the past year will highlight new information about inpatient prospective payment system and outpatient prospective payment system rulemaking, including changes to the wage index, disproportional share hospital (DSH)/Worksheet S-10 reporting, the 340B Program, graduate medical education (GME), and Section 1115 waiver days. Additionally, we’ll look at important case law updates affecting reimbursement, including but not limited to nursing and allied health, GME, DSH, and 340B.
8-9 a.m. | Your guide to navigating the M&A landscape

For healthcare CFOs and finance teams, consolidation in the provider community presents significant challenges – and valuable opportunities. Merger and acquisition activities continue at an unprecedented pace, while private equity investments and the interest of nontraditional entrants continue to shift the dynamic of the industry. The fundamental need for greater scale, expanded geographic coverage, and increased integration remains unchanged for providers, so where do you look for the next opportunity? And how do you stay ahead of the risks that opportunities present? During this session, panelists dedicated to harnessing return on investment and avoiding pitfalls during transactions will share their pathways to success.
9:15-10:45 a.m. | The future unveiled: Crowe RCA Next showcase

During this session, Crowe will demonstrate functionality and workflows available in Crowe RCA Next, which adds more automation, better performance, less maintenance, more flexibility, and a completely overhauled reporting experience. Presenters will walk users through a high-level approach to maintenance, scenarios, and global configurations; the month-end close workflow; and a high-level look at the new reporting experience. This session will allow users to provide feedback and continue to have a voice in the features we bring to market with Crowe RCA Next.
11 a.m.-noon | Completing close in Crowe RCA Next – fewer clicks, faster results

In this session we will demonstrate the month-end close process in Crowe RCA Next. We will walk through a sample close checklist tailored to Crowe RCA Next while highlighting new features designed specifically to streamline, improve, and enhance the month-end close process.
11 a.m.-noon | Focus group: Employer contract management and value-based contracting

Managing employer contracts and value-based contracts might not be optimal in your current claims management and reporting processes. A traditional claims system is costly and counterintuitive to the mission of employer-sponsored and value-based contracts. Crowe wants to analyze, understand, and assist how healthcare organizations track, monitor, and report on the profitability of employer contracts and value-based contracts. In this focus group session, we are hoping to better understand your needs, what works well, and what can be improved within the Crowe Revenue Cycle Analytics platform.
11 a.m.-noon | Worksheet S-10 reporting: What’s next?

Take a deep dive into the new Worksheet S-10 reporting requirements of Exhibits 3B and 3C, their overall impact on uncompensated care cost reporting, and potential future audit roadblocks.
1-2:15 p.m. | Going on offense: Mapping success for the year ahead

Today's healthcare system CFO is at the intersection of significant challenges and changes rocking our hospitals, patients, and the industry at large. Which roads lead to the most significant impact? First, we’ll unveil our revised CFO mind map and share thoughts of CFOs from leading health systems. Then we’ll hear from beta users of some of our newest technology for a behind-the-scenes look at being a first mover. Interactive opportunities to contribute to our next builds will round out this action-packed opener.
3-4 p.m. | Building, editing, and sharing reports in Crowe RCA Next

Crowe will explore the functionality available in Crowe RCA Next to create reports, modify existing reports to bring in data that is relevant to a particular use case, and share those reports that might add value to others throughout an organization. During this interactive session, presenters will invite attendees to share feedback about the functionality and about reporting and analytics problems they face today.
3-4 p.m. | An insider’s guide to Medicare bad debt reporting and coming changes

Get an overview of accurately populating Exhibit 2A and aligning Medicare bad debt reporting best practices for your hospital.
3-4 p.m. | Unapplied cash – addressing unique finance, revenue cycle process, and general ledger pain points

This breakout session will focus on industrywide organization and general ledger pain points, what is causing the pain points, and suggestions to eliminate the pain points while addressing the unique needs of both finance and revenue cycle.

Wednesday, Sept. 20

8-9 a.m. | Leveraging Crowe RCA data to deliver actionable net revenue insights

Join us as we discuss Crowe RCA data analytics strategies designed to drive change within organizations. Instead of simply explaining results, we will discuss various methodologies used to identify actionable net revenue insight that can lead to improved future performance.
8-9 a.m. | Crowe Financial Control Analytics finds errors sooner to save you time and money

Join us as we discuss Crowe Financial Control Analytics – a tool with multiple modules designed to detect anomalies within accounts, inaccurate or dubious journal entries, duplicate payments, and lost vendor discounts. It also offers many more insights to help provide a more accurate financial statement close process, put money back in the organization's pocket, and continuously update current financial risks to the organization.
8-9 a.m. | Length of stay case study: The power of Crowe RCA data

How do your length of stay metrics compare with those of your peers and industry standards? Exclusive Crowe analytics and dashboarding can give you the answers and the insights to improve your numbers and your financial results. Join us in this open session as we delve into the latest trends. What sets our length of stay monitoring apart is the use of the Crowe Revenue Cycle Analytics platform and length of stay contribution score to identify organizational opportunities and provide the means to track success effectively. Stay well-informed and connected to your organization's performance through data-driven insights. Attending this session can equip you with the knowledge to interpret and leverage the data effectively, empowering you to make informed decisions for your organization’s success.
9:15-9:45 a.m. | Roundtable: Navigating the distributed workforce era

What does a distributed workforce look like in a healthcare provider organization? Is your system already operating in a hybrid manner? Connect with your peers to discuss models working for healthcare systems across the country.
10:30 a.m.-noon | Developing and sustaining high performance in turbulent times

Unlocking high performance in teams and individuals is an accomplishment in the best of times, so it’s especially challenging given the staffing disruptions the healthcare industry has been experiencing over the past several years. Dr. Wendy Borlabi is an expert on the mental aspects of peak performance and works alongside the world’s top athletes to help them reframe their mindsets to reach their full potential. If encouraging teamwork, elevating mental toughness, and inspiring unwavering confidence in your teams are areas of interest, you won’t want to miss the practical takeaways of this dynamic keynote address.
1-2 p.m. | Are you ready? Preparing for your Crowe RCA Next conversion

Explore the Crowe healthcare suite/Crowe RCA Next conversion process and best practices for working with Crowe healthcare to prepare and execute on your organization’s conversion strategy.
1-2 p.m. | Crowe RCA for physicians: Challenges and best practices

This session will focus on understanding the modules, reports, and tools available in Crowe RCA for the physician environment. Participants will learn about the requisites for the physician environment's unique reporting and functionality to enhance their use.
1-2 p.m. | Crowe RCA best practices for AR account resolution with machine learning (credit and debit balances)

In this session, Crowe leaders will discuss opportunities for automation of credit and debit balance accounts receivable (AR) using data science. The team will highlight hidden opportunity in the credit balance space and how patient credits relate to unclaimed property. In addition, they will discuss using Crowe RCA and artificial intelligence to resolve low-value debit accounts so your teams can focus on bringing dollars in the door.
1-2 p.m. | Peer insights into Crowe RCA month-end close process

Hear directly from health system leaders across the country on how they have streamlined and improved their month-end close processes. This session will highlight areas of your peers’ month-end close processes that have evolved over time to become best practices.
2:30-4 p.m. | The power of the CFO team: A modern-day playbook

Every healthcare organization needs trusted financial executive guidance to lead the organization forward. But as the role of the CFO is reshaped in alignment with business strategies and operational evolutions, is it fair to place those demands on one individual? Many healthcare provider CFOs rely on a teaming approach to maintain control over the many functional areas under their responsibility. Hear from a panel of finance chiefs and their trusted teams on ways they drive their organizations – and the evolving CFO role – forward together.
4:15-5:15 p.m. | Executive roundtable: Strategic leadership – building the 2024 playbook

Gather with the CFO panel from our closing keynote discussion to continue the conversation about the power of the CFO team and share your teaming best practices with your peers.
4:15-5:15 p.m. | Net revenue reporting ideation (key reporting metrics)

Collaborate with your peers to discuss enhancement to existing reporting and generating ideas for new reporting to add value to your organization.
4:15-5:15 p.m. | Questions and answers: New Crowe RCA Next features

This session will give users the opportunity to ask questions and make recommendations related to future features and functionality planned for Crowe RCA Next and the Crowe healthcare suite.

Thursday, Sept. 21

10-11 a.m. | [Virtual encore] Net revenue through the looking glass: Planning, budgeting, and forecasting

Join Crowe as we explore how to use Crowe RCA data to support best practices of net revenue budgeting. We will discuss annual budgets, rolling forecasts, and other modeling approaches.
10-11 a.m. | [Virtual encore] Are you ready? Preparing for your Crowe RCA Next conversion

Explore the Crowe healthcare suite/Crowe RCA Next conversion process and best practices for working with Crowe healthcare to prepare and execute on your organization’s conversion strategy.
10-11 a.m. | [Virtual encore] Crowe RCA best practices for AR account resolution with machine learning (credit and debit balances)

In this session, Crowe leaders will discuss opportunities for automation of credit and debit balance accounts receivable (AR) using data science. The team will highlight hidden opportunity in the credit balance space and how patient credits relate to unclaimed property. In addition, they will discuss using Crowe RCA and artificial intelligence to resolve low-value debit accounts so your teams can focus on bringing dollars in the door.
11:15 a.m.-12:15 p.m. | [Virtual encore] Crowe Financial Control Analytics finds errors sooner to save you time and money

Join us as we discuss Crowe Financial Control Analytics – a tool with multiple modules designed to detect anomalies within accounts, inaccurate or dubious journal entries, duplicate payments, and lost vendor discounts. It also offers many more insights to help provide a more accurate financial statement close process, put money back in the organization's pocket, and continuously update current financial risks to the organization.
11:15 a.m.-12:15 p.m. | [Virtual encore] Leveraging Crowe RCA data to deliver actionable net revenue insights

Join us as we discuss Crowe RCA data analytics strategies designed to drive change within organizations. Instead of simply explaining results, we will discuss various methodologies used to identify actionable net revenue insight that can lead to improved future performance.
11:15 a.m.-12:15 p.m. | [Virtual encore] Length of stay case study: The power of Crowe RCA data

How do your length of stay metrics compare with those of your peers and industry standards? Exclusive Crowe analytics and dashboarding can give you the answers and the insights to improve your numbers and your financial results. Join us in this open session as we delve into the latest trends. What sets our length of stay monitoring apart is the use of the Crowe Revenue Cycle Analytics platform and length of stay contribution score to identify organizational opportunities and provide the means to track success effectively. Stay well-informed and connected to your organization's performance through data-driven insights. Attending this session can equip you with the knowledge to interpret and leverage the data effectively, empowering you to make informed decisions for your organization’s success.