Breakout sessions

Breakout and Keynote sessions 

Participate in keynote sessions throughout the week to nurture your network and establish your organization’s position on the journey to automation – led by Crowe experts and a few special guests. In addition to three keynote sessions, our 15+ breakout sessions allow you to customize your Healthcare Summit experience to address the industry issues keeping you up at night. These 60-minute sessions serve as an ideal way to provide a focused Summit experience based on your role and organizational needs. This year’s agenda features pre-Summit sessions and five concurrent breakout sessions offering deeper dives into topics around net revenue and finance, reimbursement, revenue cycle, risk, cybersecurity, and more. Attendees are welcome to move between sessions at their convenience, but must select their preferred sessions during the registration process.

Please note that this is a tentative list of session topics and is not yet final. All sessions are subject to change and you are not guaranteed your first-choice selection due to space constraints. Information regarding recommended CPE hours will be available in July. Learn more about our roundtables.

Sessions by time slot:

Breakout session #1: Tuesday, Sept. 17 – 10-11 a.m.

Are You Speaking My Language? How Revenue Cycle and Finance Teams Collaborate to Explain and Improve Net Revenue

An interactive discussion with four top Finance/Revenue Cycle leaders in the country. The focus of this panel will be to share leading practices related to communication, reporting, and organizational infrastructure that helps to break down the silos between Finance and Revenue Cycle. This session will give insight into the two different viewpoints/goals of these very important department in any healthcare organization. By the end of this course, participants will be able to:

  • Identify proven communication models to help improve transparency between Finance and Revenue Cycle
  • Identify, monitor, and explain operational impacts to an organization financial health by leveraging reporting
  • Explain how to apply best practice within your organization to Bridge the Gap between Revenue Cycle and Finance

    CPE Hours: 1
    Field of Study: SK

Worksheet S-10 Uncompensated Care: Lessons Learned from Year-One Audits

This session covers implications of the latest  CMS directed audits of Worksheet S-10 on future UCC DSH reimbursement for providers and will identify the impacts of recent agency rulemaking on hospital reimbursement and available remedies.  This session will also examine focus areas of the CMS, MACs and subcontractors for purposes of identifying potential risk. By the end of this course, participants will be able to:

  • Review results of recent S-10 audits for important reimbursement and compliance issues that might be of concern to your hospital
  • Recognize important provisions of the FY 2020 IPPS final rule as they relate to uncompensated care reporting and reimbursement
  • Assess how new changes might affect your hospital

    CPE Hours: 1
    Field of Study: SK

Top Compliance Risks That Could Jeopardize Your Organization

This course will discuss the top compliance risks that could jeopardize your organization. At the end of this course you should be able to:

  • Compile a list of healthcare compliance and risk areas in the area of Physician Practice Management
  • Describe common internal and external factors that guide compliance audits including top issues that have OIG's attention and why
  • Describe how data analytics can be utilized to identify risk areas and enhance compliance audits

    CPE Hours: 1
    Field of Study: SK
     
Breakout session #2: Tuesday, Sept. 17 – 11:15 a.m.-12:15 p.m.

Analyzing Prior Period Adjustments and Operational Follow-up

This course is intended to help explain and operationalize change in prior estimates calculated in RCA.  As a result of participating in this session, you should be able to:

  • Define change in prior estimates and identify the root cause
  • Understand RCA reports and data elements available to support the analysis
  • Visualize change in priors in Tableau to guide analytics

    CPE Hours: 1
    Field of Study: IT

Simplifying Data Analysis Through Visualization

At the end of this course you should be able to:

  • Describe data visualization strategies and techniques using RCA data
  • Review actual client examples of how RCA data and visualization tools can be integrated to tell compelling stories and simplify financial analysis
  • Identify data analysis strategies and how they might evolve in simplification

    CPE Hours: 1
    Field of Study: SK

Top Care Delivery Risks That Could Jeopardize Your Organization

Ensuring the quality and safety of patient care is inherent to the mission of healthcare providers. Diligent and continuous focus is needed to prevent and mitigate clinical process failures, which put patients at risk but also place healthcare facilities at risk with regard to reputation and loss of revenue due to readmission, extended length of stay, government imposed penalties, and lawsuits. Medical errors resulting from clinical process failures, such as diagnostic errors, medical mistakes, the absence of safety nets, poorly coordinated care, and unwarranted variation in physician practice patterns, are the third leading cause of death, resulting in over 250,000 deaths per year in the U.S. alone. This session will provide an update on top clinical risks in the healthcare industry and how a clinical risk assessment can help identify, prioritize, and mitigate risks. By the end of this course, participants will be able to:

  • Discuss top clinical risks in healthcare
  • Discuss how clinical assessments can positively impact the bottom line
  • Describe risks that can be mitigated by performing a clinical assessment to identify deviations from standard practice
    CPE Hours: 1
    Field of Study: SK
Opening Keynote Session: Tuesday, Sept. 17, 2019 – 1:15-2:45 p.m.

Nurture Your Network | Connect. Upskill. Grow.

The use of Artificial Intelligence (AI) and Robotic Process Automation (“bots”) have the healthcare industry’s attention – but the application and adoption of such an autonomous environment have been less successful overall. In this session, we will cover how the “journey” to automation is as important as the destination. Along that path, we will discuss the need for an “upskilled” workforce as we transition from human supported by digital, to digital managed by humans. By the end of this course, participants will be able to:

  • Identify key elements and goals along the journey to automation
  • Address the characteristics of an “upskilled” workforce
  • Describe which key functions (within Finance and Revenue Cycle) have the most opportunity for automation
  • Consider the management changes necessary within a transition from “humans supported by digital” to “digital managed by humans”

    CPE Hours: 1.5
    Field of Study: IT
Day Two Keynote Session: Wednesday, Sept. 18, 2019 – 9-10:15 a.m.

Redefining Healthcare Organizations in the Digital Economy

Technology is transforming sector after sector of our economy and lives today. Consumer expectations reflect their best end-to-end experiences with companies, and your organization is being judged against the likes of Amazon and Uber for convenience, speed, and options. While the services to patients offered by healthcare providers have been evolving and taking advantage of the latest technologies, the business of healthcare has remained stuck in the past. Now with disruptive players moving into the healthcare sector each day, there will be a point of no return for some organizations that have rested too long on the “way we’ve always done it.” By the end of this course, participants will be able to:

  • Recognize the new reality of today’s digital economy and what specific discussion points to address with your team and leadership to create a strategy for change
  • Identify how the three horizons of transformation apply to your organization today and what changes are needed to thrive in the future
  • Outline strengths of your organization that can be standardized, systematized, and automated

    CPE Hours: 1.5
    Field of Study: SK
Breakout session #3: Wednesday, Sept. 18 – 10:30-11:30 a.m.

Month-End Reporting: Precision and Analytics

The training session will provide an overview of the processes three (3) different organizations are embracing to automate core finance functions and ultimately accelerate the month-end close process, balance sheet reserve calculation, and net revenue analysis. We will explore three (3) stages in adopting RCA and utilizing RCA in the month-end process: 1) Preparation and Parallel 2) Adoption and Integration 3) Maintenance and Evolution. By the end of this course, participants will be able to:

  • Identify challenges in the monthly process and solutions applied to overcome those challenges
  • Review examples of reporting teams, escalation hierarchies, and problem solving processes
  • Discuss month-end close reporting, stakeholder deliverables and the use of RCA to provided needed analysis and deliverables each month

    CPE Hours: 1
    Field of Study: Accounting

Emerging Technologies and Healthcare: What Does it All Mean?

An overview of the top technologies and technology trends impacting healthcare will be provided along with discussion regarding implications for healthcare organizations. By completion of this session, participants will be able to:

  • Identify the top technologies impacting healthcare
  • Identify the top technology trends impacting healthcare
  • Identify the implications of technologies & related trends on healthcare

    CPE Hours: 1
    Field of Study: SK

Top Revenue Cycle Risks That Could Jeopardize your Organization

In this session, we will look at the end-to-end Revenue Cycle, and share key risks and mitigation strategies in each area. By the end of this course, participants will be able to:

  • Obtain a high-level understanding of Revenue Cycle
  • Identify why it's important to manage Revenue Cycle risks
  • Identify key risks in specific areas, Understand ways to mitigate those risks

    CPE Hours: 1

    Field of Study: SK
Breakout session #4: Wednesday, Sept. 18 – 12:30-1:30 p.m.

RCA Product Showecase

This course will take a look back at the history and current state of RCA and Performance Analytics. By the end of this course, participants will be able to:

  • Describe the evolution of Revenue Cycle Analytics
  • Identify the roadmap for the future of Revenue Cycle Analytics
  • Explain Crowe Performance Analytics and how it can impact your revenue cycle

    CPE Hours: 1
    Field of Study: IT

Wage Index Update with Occupational Mix Survey

This discussion will keep hospitals up to date with the recent wage index changes in the FFY 2020 IPPS final rule. We will also focus on complex issues and those targeted by Medicare auditors for worksheet S3 part II and III. Lastly, we will emphasize accurate and compliant reporting on the upcoming Occupational Mix Survey, which is required for hospitals in the upcoming year. By the end of this course, participants will be able to:

  • Identify revenue cycle functional areas and their impact on net revenue performance
  • Identify indicators of opportunity for revenue cycle improvement through RCA reporting
  • Define relationships between net revenue performance and operational performance
  • Discuss client examples of revenue cycle and finance coordination
  • Define revenue cycle key performance indicators that are important for finance

    CPE Hours: 1
    Field of Study: SK

Top Operational Risks That Could Jeopardize Your Organization

The growing complexity of healthcare is creating new risks for hospitals, health systems, physician practices and other types of provider organizations. Each innovation – whether it’s a new medical technology, a new care setting or a new value-based payment mechanism – brings with it threats for which traditional internal audit and compliance programs may not be prepared. Crowe has assessed data from hundreds of clients in order to determine and share with you the top risks affecting healthcare organizations. By the end of this course, participants will be able to:

  • Prioritize the top IT risks to your organization and determine how to address them
  • Identify your organization's strengths and weaknesses with respect to IT governance and risk management
  • Address how to develop a plan for monitoring top healthcare IT risks

    CPE Hours: 1
    Field of Study: SK
Breakout session #5: Wednesday, Sept. 18 – 1:45-2:45 p.m.

An Overview of Revenue Cycle Functional Areas and the Impact on Net Revenue

This course will provide an overview of revenue cycle key performance indicators and their influence on net revenue performance. We will also discuss strategies for identifying opportunities for revenue cycle improvement by leveraging information from key RCA reports. By the end of this course, participants will be able to:

  • Identify revenue cycle functional areas and their impact on net revenue performance
  • Identify indicators of opportunity for revenue cycle improvement through RCA reporting
  • Define relationships between net revenue performance and operational performance
  • Discuss client examples of revenue cycle and finance coordination
  • Define revenue cycle key performance indicators that are important for finance.
     
    CPE Hours: 1
    Field of Study: Accounting

Top Information Technology Risks That Could Jeopardize Your Organization

The growing complexity of healthcare is creating new risks for hospitals, health systems, physician practices and other types of provider organizations. Each innovation – whether it’s a new medical technology, a new care setting or a new value-based payment mechanism – brings with it threats for which traditional internal audit and compliance programs may not be prepared. Crowe has assessed data from hundreds of clients in order to determine and share with you the top risks affecting healthcare organizations. By the end of this course, participants will be able to:

  • Prioritize the top IT risks to your organization and determine how to address them
  • Identify your organization's strengths and weaknesses with respect to IT governance and risk management
  • Address how to develop a plan for monitoring top healthcare IT risks

    CPE Hours: 1
    Field of Study: SKI
Closing Keynote Session: Wednesday, Sept. 18, 2019 – 3-4 p.m.
Join us in reflecting on a great week as Healthcare Summit begins to wrap up Wednesday afternoon. The Crowe team will take this time to present Together We Rise with the bikes we build for foster children as well as recognize our Healthcare Institute and CNRA clients, scavenger hunt and leaderboard winners, and more in the closing keynote session. 
Please note that registration is subject to availability and open only to healthcare provider organizations.

Contact us

If you have any questions about the Crowe Healthcare Summit, contact us today.