Breakout sessions

2021 Crowe Healthcare Summit breakouts

Choose which healthcare finance, reimbursement, and related topics you want to learn about with our interactive breakout sessions.

Net revenue

Crowe RCA next showcase: What's in it for you?

The next version of Crowe RCA will live in the Crowe Healthcare Suite. In this session, Crowe will provide a first look into the new design and functionality of the tool.

By attending this session, you should be able to:

  • Explain the new conceptual framework of the Crowe Healthcare Suite
  • Interpret the updates and functionality and assess how the changes and timeline may impact your organization

CPE hours: 1
Program level: Basic
Prerequisites: None
Advance preparation: None
Field of study: Specialized knowledge

COVID net revenue impact: Where have we been and where are going?

Over the last year and a half, the COVID-19 pandemic has impacted the healthcare industry in a myriad of ways. Although some of these changes were predicted, others were harder to see in the beginning. In this course, we'll take a retrospective look at COVID-19's impact on net revenue, what others have done to adapt, and the changes that are expected to continue in the industry as a result of COVID-19.

By attending this session, you should be able to:

  • Discuss the implications of COVID-19 on net revenue performance over the last year and a half
  • Assess how industry peers adjusted for the impact of COVID-19 on net revenue
  • Discuss the potential impact of COVID-19 on future net revenue performance

CPE hours: 1
Program level: Basic
Prerequisites: None
Advance preparation: None
Field of study: Specialized knowledge

Maximizing the benefit from Crowe RCA for Physicians

We will discuss the capabilities of Crowe RCA for Physicians through a physician practice lens. We will identify potential uses of the available data along with best practices to maximize the benefit of the application.

By attending this session, you should be able to:

  • Provide an overview of the functionality of Crowe RCA for Physicians and understand the key data elements available for physician reporting
  • Describe the potential uses of the available data and discuss potential challenges facing similar users
  • Explain best practices and options for improvements

CPE hours: 1
Program level: Basic
Prerequisites: None
Advance preparation: None
Field of study: Specialized knowledge

Developing a strategic partnership between revenue cycle and finance

A strong relationship between finance and revenue cycle leadership is a vital component of an efficient and effective business office; however, these departments are often siloed and don’t understand or work well with each other. In this course, we will discuss strategies used by industry peers to build and maintain a collaborative working relationship between finance and revenue cycle departments to enhance transparency, improve accountability, and boost bottom line performance.

By attending this session, you should be able to:

  • Describe revenue cycle events and their impact on financial performance
  • Discuss common barriers to developing meaningful partnerships between finance and revenue cycle personnel and leadership
  • Develop short- and long-term strategies to improve alignment between net revenue and revenue cycle

CPE hours: 1
Program level: Basic
Prerequisites: None
Advance preparation: None
Field of study: Specialized knowledge

Crowe RCA next: Advancing month-end close and net revenue reporting

The next version of Crowe RCA will live in the Crowe Healthcare Suite. During this session, participants will walk through the newly designed "month-end close workflow" and understand how users will interact with the tool.

By attending this session, you should be able to:

  • Recognize the new design of Crowe RCA and understand how it can help simplify the month-end close process
  • Translate your knowledge of the core calculations in Crowe RCA today and apply it to the month-End close workflow

CPE hours: 1
Program level: Basic
Prerequisites: None
Advance preparation: None
Field of study: Specialized knowledge

Net revenue analytics for executives

Creating actionable insights from an abundance of net revenue data is a challenge but explaining the resulting conclusions clearly and concisely is even more difficult. In this session, we'll discuss the CFO perspective on net revenue and strategies you can employ to effectively communicate net revenue results to your executive leadership team at month-end.

By attending this session, you should be able to:

  • Discuss the executive perspective on net revenue analysis
  • Develop strategies to communicate conclusions and action items related to net revenue performance to finance executives
  • Discuss common pitfalls and pain points in communicating net revenue results to executive leadership

CPE hours: 1
Program level: Basic
Prerequisites: None
Advance preparation: None
Field of study: Specialized knowledge

Techniques in net revenue performance measurement and revenue cycle monitoring

Finance departments across the industry are being asked to play a critical role in monitoring and measuring various revenue cycle initiatives and overall performance. Meanwhile, revenue cycle executives require access to data and tools to hold outsourced vendors accountable. Millions of dollars are at stake.

In this session we’ll explore the methodologies and tools employed in order to maximize revenue cycle performance integrity.

By attending this session, you should be able to:

  • Outline key foundational elements needed to begin monitoring revenue cycle initiatives
  • Assess your organization's current approach toward next-generation data management and what next steps may be needed to thrive in the years ahead
  • Describe the role performance integrity is playing in the evolution of the revenue cycle, data management, and resource allocation
  • Articulate how organizations are using performance integrity to tailor alerts and triggers at the department and individual user level

CPE hours: 1
Program level: Basic
Prerequisites: None
Advance preparation: None
Field of study: Specialized knowledge

Operations

Top pain points in cash reconciliation

This session will take participants through common issues associated with the reconciliation of unapplied cash GL accounts. During this session, participants will learn how to successfully identify and navigate many of the challenges associated with reconciling unapplied cash GL accounts.

By attending this session, you should be able to:

  • Recognize the risks of operating in silos when it comes to cash reconciliation and management
  • Assess gaps in current processes and how they can be resolved or improved
  • Identify the role that technology and automation can play in daily cash management 

CPE hours: 1
Program level: Basic
Prerequisites: None
Advance preparation: None
Field of study: Specialized knowledge

Digging into operations using Crowe data analytics and visualization

This session will introduce dashboards and reporting, sourced from Crowe Healthcare Suite data, that provide actionable insight to operations. Exploration of data will include sample inquiries from diverse stakeholders including system executives, service line leaders, and to departmental management.

By attending this session, you should be able to:

  • Use Crowe Healthcare Suite data to better understand departmental operations and patient flow
  • Describe how Crowe Healthcare Suite data can support the capital planning process
  • Use Crowe Healthcare Suite data to identify available clinical capacity and to identify cost reduction and margin improvement opportunities through the alignment of asset-level net revenue and costs

CPE hours: 1
Program level: Basic
Prerequisites: None
Advance preparation: None
Field of study: Specialized knowledge

Reimbursement 

Worksheet S-10 best practices

This breakout session will provide the basics of Worksheet S-10 reporting and its impact on future uncompensated care payments. In addition to the basics, we will cover the proposed changes for Worksheet S-10 and how they could impact future S-10 reporting and audits.

By attending this session, you should be able to:

  • Describe documentation of uncompensated care cost includable for Worksheet S-10
  • Provide financial assistance policy feedback to your leadership team to secure future uncompensated care payments
  • Describe how proposed changes may impact future S-10 reporting and prepare your team for S-10 audit expectations

CPE hours: 1
Program level: Basic
Prerequisites: None
Advance preparation: None
Field of study: Specialized knowledge

2021 area wage index update

This session will provide an update on the recent wage index changes in the FY 2022 IPPS final rule. We will focus on complex issues and those targeted by Medicare auditors for worksheet S-3 parts II and III. We will discuss the impact of the new Occupational Mix Survey data and opportunities for hospitals that qualify for or are considering geographic reclassification.

By attending this session, you should be able to:

  • Describe the FY 2022 IPPS final rule regulatory changes to wage index reporting and calculations
  • Identify the high-ticket items to most effectively report wage data on the annual Medicare cost report and Occupational Mix Survey and be compliant with CMS instructions
  • Identify updated geographic reclassification opportunities

CPE hours: 1
Program level: Basic
Prerequisites: None
Advance preparation: None
Field of study: Specialized knowledge

Hot topics in regulatory reimbursement

A discussion of significant reimbursement changes over the last year. We will highlight changes caused by COVID, new information in IPPS and OPPS rulemaking, including changes to the wage index, DSH/S10 reporting, Provider Relief Fund Reporting, 340B, etc. Additionally, we’ll highlight important case law updates affecting reimbursement, including Nursing and Allied Health, GME, DSH, 340B, and Site Neutral payments for provider-based departments. Finally, we’ll mention increased audit activity as we emerge from COVID and give some takeaways to prepare for those audits.

By attending this session, you should be able to:

  • Describe recent significant policy changes within regulatory reimbursement
  • Recognize court cases that may impact current or future reimbursement rates
  • Obtain guidance for future Medicare cost reporting compliance

CPE hours: 1
Program level: Basic
Prerequisites: None
Advance preparation: None
Field of study: Specialized knowledge

Uncompensated care reporting and the importance of single-source data

This session addresses the benefits of a holistic approach to reporting uncompensated care costs (UCC). We will highlight the importance of using a single, reconcilable data source to maximize UCC reimbursement and minimize potential audit risks.

By attending this session, you should be able to:

  • Maximize uncompensated care reimbursement at time of filing and minimize uncompensated care audit risks
  • Reduce time spent compiling and supporting UCC reporting
  • Create a consistent, systemwide uncompensated care reporting approach

CPE hours: 1
Program level: Basic
Prerequisites: None
Advance preparation: None
Field of study: Specialized knowledge

Emerging Trends

Inside healthcare technology: Three emerging areas with a positive ROI 

Healthcare providers are facing pressures to make costly technology investments with a return on investment that’s often challenging to quantify. Navigating the everchanging technology and digital landscape can be daunting as the explosion of technology enabled/dependent healthcare solutions continues to evolve. In this session, you will learn 3 emerging healthcare technology investments that will deliver maximum dollar and clinical value and how to quantify ROI in the future.

By attending this session, you should be able to:

  • Expand understanding and awareness of emerging healthcare technologies.
  • Describe challenges with ROI on technology investments and how to quantify it
  • Discuss top 3 areas of healthcare technology investments with a positive ROI
Credit ratings and access to capital: What healthcare leaders should know today

Hospital/investor relations in a post-COVID-19 era are continuing to unfold, but what can healthcare systems do today to improve the outlook despite potential continued volatility? Analysts from the major ratings agencies S&P Global Ratings, Moody’s Investors Service, and Fitch Ratings will discuss current trends affecting your system’s borrowing power, shifts in the operational challenges that led to pandemic-era downgrades, liquidity issues, and more.

By attending this session, you should be able to:

  • Identify the factors affecting your healthcare organization’s credit rating
  • Describe industry issues and challenges driving sector trends in rating outlooks
  • Outline investor relations communications tactics necessary for bolstering confidence in your organization

CPE hours: 1
Program level: Basic
Prerequisites: None
Advance preparation: None
Field of study: Specialized knowledge

Emerging Topic Sessions 
Details to come!