Breakout sessions

Breakout sessions 

All times listed are Central Standard Time (CST).

Our 10+ breakout sessions allow you to customize your Healthcare Summit experience to address the industry issues directly impacting your day-to-day. These 60-minute sessions serve as an ideal way to provide a focused Summit experience based on your role and organizational needs with complimentary CPE. This year’s agenda features five concurrent breakout sessions offering deeper dives into topics around net revenue and finance, reimbursement and more.

Please note that this is a tentative list of session topics and is not yet final. All sessions are subject to change. If you have specific questions about breakouts, please contact us.

Sessions by time slot:

Breakout session #1: Tuesday, Sept. 22 – 12:45-1:45 p.m.

Building and Maintaining Executive Confidence in Net Revenue

Net revenue yield is often a subject of great mystery and frustration at the executive level. The nature of net revenue, especially when utilizing a balance sheet reserve model, can create income volatility that puts a significant amount of pressure on finance and accounting staff to concisely articulate variances and drivers of net revenue performance. However, busy schedules, tight close timelines, and misconceptions about the reserve model and net revenue can make variance reporting a challenge. In this course, we’ll discuss the foundational groundwork necessary to establish executive trust in the reserve model as well as effective communication strategies to use in conversations with the executive team to explain the net revenue story. As a result of attending the webinar, you should be able to:

  • Identify effective strategies for educating executives on net revenue
  • Recognize do’s and don’ts for articulating net revenue drivers
  • Develop a standard presentation for monthly reporting

CPE Hours: 1
Program level: Basic
Prerequisites: None
Advanced preparation: None
Field of Study: Specialized Knowledge
 

Analyzing Net Revenue for Physicians

We will explore concepts, strategies, and calculations related to analyzing net revenue for physicians and advanced practice providers (APPs). We will discuss causes that may impact the ability of a physician practice to maximize net revenue and identify potential courses of action. As a result of attending the webinar, you should be able to:

  • Discuss the key elements that drive net revenue
  • Review calculations and historical results for areas of risk
  • Identify high-performing providers and services
  • Discuss potential causes for lower-than-expected net revenue  
  • Discuss potential actions that may result in increased net revenue

CPE Hours: 1
Program level: Intermediate
Prerequisites: Basic understanding of physician net revenue
Advanced preparation: None
Field of Study: Specialized Knowledge


Navigating an S-10 Audit? Prepare an Effective Plan to Maximize Uncompensated Care Cost and Build a Bullet-Proof Defense

The purpose of this session will be to prepare teams who have not gone through the Worksheet S-10 auditing process. As a result of attending the webinar, you should be able to:

  • Effectively report and defend charity and bad debt amounts reported on Worksheet S-10
  • Address common audit questions and approaches prior to audit
  • Provide feedback to revenue cycle team to confirm that uncompensated care costs are being accurately captured on the cost report
  • Discuss potential causes for lower-than-expected net revenue  
  • Discuss potential actions that may result in increased net revenue

CPE Hours: 1
Program level: Basic
Prerequisites: None
Advanced preparation: None
Field of Study: Specialized Knowledge

Breakout session #2: Tuesday, Sept. 22 – 2-3 p.m.

Developing a Strategic Partnership Between Revenue Cycle and Finance

A strong relationship between finance and revenue cycle leadership is a vital component of an efficient and effective business office; however, these departments are often siloed and don’t understand or work well with each other. In this course, we will discuss strategies used by industry peers to build and maintain a collaborative working relationship between finance and revenue cycle departments in an effort to enhance transparency, improve accountability, and boost bottom-line performance. As a result of attending the webinar, you should be able to:

  • Gain an understanding of revenue cycle events and their impact on financial performance 
  • Discuss common barriers to developing meaningful partnerships between finance and revenue cycle personnel and leadership
  • Develop short- and long-term strategies to improve alignment between net revenue and revenue cycle

CPE Hours: 1
Program level: Basic
Prerequisites: None
Advanced preparation: None
Field of Study: Specialized Knowledge
 

Hot Topics in Regulatory Reimbursement

In this webinar, we will discuss policy changes and enforcement, identify risk areas, and outline changes within the CMS IPPS FFY 2021 Final Rule. As a result of attending the webinar, you should be able to:

  • Recognize policy changes impacting hospitals
  • Discuss significant judicial rulings and the impact to reimbursement
  • Analyze guidance for modeling future reimbursement

CPE Hours: 1
Program level: Basic
Prerequisites: None
Advanced preparation: None
Field of Study: Specialized Knowledge
 

Operating in the New Normal of Healthcare: Cash Management and Cost Efficiency

Assets are the #1 cost driver in the healthcare delivery process, and represent the single largest opportunity to reduce cost and improve financial performance and margin. Participants will learn to utilize asset-level performance analytics to identify cost reduction and performance improvement opportunities. As a result of attending the webinar, you should be able to:

  • Discuss the impact of asset cost structures on financial performance
  • Recognize how to translate asset-level performance analytics into actionable objectives
  • Identify and eliminate excess cost and waste

CPE Hours: 1
Program level: Intermediate
Prerequisites: None
Advanced preparation: None
Field of Study: Specialized Knowledge

Breakout session #3: Tuesday, Sept. 22 – 3:15-4:15 p.m.

Journey to Automation: How Automation Can Improve Your Finance Function Performance 

Healthcare finance functions are working towards automation to scale finance operations. This training will provide an overview of various types of automation, values driven by automation, typical accounting/finance automation process considerations, and criteria used to evaluate accounting processes for automation potential. As a result of attending the webinar, you should be able to: 

  • Discuss the different types of automation, which includes robotic process automation, machine learning and artificial intelligence  
  • Identify the criteria used to evaluate accounting processes for potential automation such as nature of work, data type(s) and complexity
  • Recognize how automation can be used in typical accounting/finance processes including sourcing, reconciliations, recurring entries /schedules and financial modeling and reporting
  • Identify manual accounting processes with automation potential

CPE Hours: 1
Program level: Basic
Prerequisites: None
Advanced preparation: None
Field of Study: Audit/Accounting

Net Revenue Modeling Through and Beyond a Crisis

The unexpected and unprecedented impact the COVID-19 crisis has had on the financial performance of the healthcare industry has brought many long-standing assumptions and practices related to net revenue into question. During this course, we will review lessons learned as a result of the COVID-19 pandemic and discuss strategies for preparing for the next major disruption in the industry. As a result of attending the webinar, you should be able to:

  • Identify areas of risk in reserve assumptions during unexpected and unprecedented shifts in supply and demand
  • Determine methodologies for monitoring and projecting net revenue during periods of uncertainty and rapid change
  • Develop strategies for net revenue recovery in the aftermath of an industrywide crisis

CPE Hours: 1
Program level: Basic
Prerequisites: None
Advanced preparation: None
Field of Study: Specialized Knowledge

Breakout session #4: Wednesday, Sept. 23 – 12:45-1:45 p.m.

Modeling and Monitoring Net Revenue During Patient Accounting System Conversions

In this session, we will share examples of preparation, planning, go-live support, and monitoring required during full EMR and patient account system conversions. We will review overall transition strategy, key metrics to monitor, and how to best integrate cross-functional teams to achieve success. Additionally, recommendations will be provided related to net revenue modeling and AR valuation throughout the transition. As a result of attending the webinar, you should be able to: 

  • Discuss how to put together a road map to prepare and plan for a revenue-neutral system conversion   
  • Identify the necessary analytics and reporting KPIs to monitor throughout go-live, immediately after, and in perpetuity  
  • Review actual client examples and receive feedback from organizations engaged with Crowe in the past
  • In the absence of adequate historical experience, identify options for the initial setup of a reserve model and metrics to monitor to verify an appropriate net AR position while being able to "tell the story" of net revenue      

CPE Hours: 1
Program level: Intermediate
Prerequisites: Working knowledge of Revenue Cycle & Finance 
Advanced preparation: None
Field of Study: Specialized Knowledge
 

Creating a Data Analytics Strategy Using Crowe RCA

While Crowe RCA has traditionally been thought of as a net revenue tool, there are many additional capabilities that can fuel insights for a variety of stakeholders. In this session we will highlight some existing use cases, new use cases, and how to wrap those into your holistic analytics strategy for finance and revenue cycle. As a result of attending the webinar, you should be able to: 

  • Recognize new capabilities and data sources that can be utilized from the Crowe RCA tool and other integrated solutions
  • Determine how stakeholders with a variety of skill sets and scopes of influence engage with data on the Crowe RCA platform
  • Discuss how to develop and operationalize the model around sharing of content within your organization to improve your outcomes on utilizing data and insights

CPE Hours: 1
Program level: Basic
Prerequisites: None
Advanced preparation: None
Field of Study: Specialized Knowledge


How Automation is Enabling Speed to Value in Challenging Times

The best time to automate operations was three years ago … the second-best time is now. 2020 has created an onslaught of challenges that have forced organizations to rethink how they do business. In this session, we’ll uncover the benefits of Robotic Process Automation (RPA) and other Intelligent Automation (IA) solutions, share real-life case studies where value was delivered efficiently and effectively, and explore strategies for getting started. As a result of attending the webinar, you should be able to:

  • Define a business case for stakeholders outlining the benefits and potential value
  • Identify ripe opportunities within your operations that can be automated for optimal returns
  • Determine when a team of ‘citizen developers’ (i.e. employees) is adequate and when an outside partner should be consulted.

CPE Hours: 1
Program Level: Basic
Prerequisites: None
Advanced prep: None
Field of study: Specialized Knowledge

Breakout session #5: Wednesday, Sept. 23 – 2-3 p.m.

Emerging Trends in 2020 Healthcare 

Nearly every assumption healthcare professionals had going into 2020 was challenged when the World Health Organization declared a Public Health Emergency of International Concern in January 2020. This session will explore healthcare trends heading into the year and how these were impacted by the COVID-19 pandemic. Healthcare leaders from various facets of the industry will provide insights based on their experience with each trend. As a result of attending the webinar, you should be able to: 

  • Recognize various IT, finance, revenue cycle, and operation trends in the healthcare industry  
  • Recognize the impact of the pandemic on these trends 
  • Gain knowledge from the insights of various healthcare executives   

CPE Hours: 1
Program level: Basic
Prerequisites: None 
Advanced preparation: None
Field of Study: Specialized Knowledge
 

2020 Area Wage Index Strategies

Hospital Area Wage Index data continues to be an annual focal point of CMS and its Medicare auditors. In this webinar we will review how hospitals can best assemble and report their data, and prepare for a CMS audit. We will discuss the data reporting on the Medicare cost report Worksheet S-3 series and the Occupational Mix survey. As a result of attending the webinar, you should be able to: 

  • Gain a general understanding of Medicare Area Wage Index and its calculations
  • Recognize hospital responsibilities and annual timetable
  • Discuss wage index regulatory changes provide in the final FFY 2021 IPPS rule.

CPE Hours: 1
Program level: Basic
Prerequisites: None
Advanced preparation: None
Field of Study: Audit/Accounting

 

How Snowflake Powers Crowe and Your Organization

Cloud technologies have revolutionized how companies of every type are leveraging data to drive better decision making and business outcomes. Healthcare organizations are no exception to this trend, with more organizations unlocking insights to drive patient and business outcomes alike. Join this session to learn how Snowflake’s cloud data platform has helped organizations like Crowe mobilize their data and help transform your business. As a result of attending the webinar, you should be able to:

  • Discuss the impact of leveraging a cloud data platform (Snowflake)
  • Discuss how iterative value is generated via agile methodologies in analytics
  • Identify how analytics can be democratized across your organization

CPE Hours: 1
Program Level: Basic
Prerequisites: None
Advanced prep: None
Field of study: Specialized Knowledge

Please note that registration is subject to availability and open only to healthcare provider organizations.

Contact us

If you have any questions about the Crowe Healthcare Summit, contact us today.