Customer Data: The Heart of Strategic Banking Priorities

Customer Data: The Heart of Strategic Banking Priorities

Location: Webinar
Start date:

3/4/2020 1:00 PM Eastern

End date:

3/4/2020 2:00 PM Eastern

Industries: Banking, Financial Services
Customer Data: The Heart of Strategic Banking Priorities
Event details

The management and governance of customer information has become one of the most critical elements of strategic banking initiatives. Whether it is increasing deposits and wallet share, improving the customer experience, transforming digital and mobile offerings, innovating through machine learning and artificial intelligence, or meeting regulatory compliance and privacy requirements, well-managed and -governed customer information is the first, and most critical, ingredient for success. 

This webinar will outline how customer information can be leveraged in all of these areas, along with strategies designed to achieve these results.

As a result of participating in this event, you should be able to:

  • Recognize market conditions and strategic trends that are dependent on trusted customer information
  • Identify some of the key disciplines required for effective data management and governance
  • Recognize how emerging data science technologies can transform data into insights about customers
  • Identify strategies and steps to be taken to better manage and govern customer information

Who should participate: Chief financial officers, chief operating officers, chief marketing officers, chief information officers, chief risk officers, chief data officers, chief digital officers, business line leaders, technology professionals, and those with equivalent titles at financial services organizations

Presenters
Chris Sifter
Mohammed Nasar

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CPE information

Advance preparation: None
Prerequisites: None
Program level: Overview
Field of study: Specialized knowledge
Delivery method: Webinar (live group internet)

This session is recommended for 1.0 hour of CPE credit.

Additional CPE information

 

Contact information

For more information, please contact Laura Logsdon.

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