Manufacturing software and business consulting
Achieve operational excellence, boost agility, and accelerate innovation across your manufacturing enterprise with tailored Microsoft™ solutions and industry-specific services from Crowe.
Solve today’s manufacturing challenges with innovative Microsoft solutions
We help manufacturers overcome supply chain, workforce, and legacy system challenges with Microsoft-powered solutions built for agility and growth.
Manufacturers are under pressure to operate more efficiently, respond faster to demand shifts, and empower their workforces with the right tools. Legacy systems, siloed data, and evolving customer expectations often stand in the way of progress.
At Crowe, we understand these complexities, and we harness Microsoft Dynamics 365™, Microsoft Copilot, Microsoft Azure™, and Microsoft Power Platform™ software to deliver measurable results.
- Unified visibility: Dynamics 365 software integrates finance, operations, and supply chain and can help manufacturers achieve a 15% boost in production‑floor productivity, 85% less unplanned asset downtime, and a 40% faster order and product delivery rate.
- Smarter forecasting: This suite of tools can enhance forecasting and supply chain resilience and deliver an increase in manufacturing process automation.
- Modernized enterprise resource planning (ERP) and legacy infrastructure: By using Azure software, companies can improve operational costs.
- Sustainability and compliance: Dynamics 365 solutions can help support sustainability and regulatory compliance.
- Low‑code innovation: Using Power Platform tools supports automation and efficiency, and it can yield other benefits such as higher employee satisfaction, increased executive visibility into the business, and streamlined innovation cycles.
We don’t just apply technology. We tailor it to solve your biggest operational hurdles and prepare you for what’s next.
Eliminate disruptions with the Dynamics 365 platform
Manufacturers today face relentless pressure from unstable supply chains, production inefficiencies, and increasing customer demands. Legacy systems only add to the problem by creating silos that slow down operations, increase manual work, and limit visibility across the shop floor and the enterprise.
Dynamics 365 is a modern, unified business platform built to solve these issues. With intelligent tools for ERP, customer relationship management (CRM), field service, and project operations, it empowers manufacturers to streamline processes, improve asset uptime, and deliver better customer experiences.
Our specialists know how to implement Dynamics 365 software to help you solve real manufacturing problems and support your growth, agility, and resilience.
Support smart manufacturing with Azure tools
For today’s manufacturers, the factory floor is physical as well as digital. The Azure cloud platform enables manufacturers to connect assets, processes, and teams across every stage of the value chain while reducing the burden of on-premises infrastructure.
With Azure tools, manufacturers can gain secure, scalable access to cutting-edge technologies – such as IoT, AI, machine learning, and advanced analytics – tailored to solve critical manufacturing challenges.
With our industry knowledge and deep Microsoft technology expertise, we can align Azure software’s powerful capabilities with your strategic goals so you can focus on innovation, not infrastructure.
Empower your teams with Power Platform solutions
Manufacturing success hinges on your people – from frontline operators to plant managers. Power Platform software puts intuitive, low-code tools in their hands and supports smarter decisions, streamlined processes, and greater agility on the shop floor.
Whether it’s automating manual tasks, surfacing operational insights, or building role-specific apps, Power Platform software gives your workforce the power to solve problems without waiting on IT.
From reducing downtime to accelerating decision-making, Power Platform software enables connected, data-driven manufacturing accessible to anyone, not just developers.
Unlock manufacturing intelligence with Copilot AI tools
In modern manufacturing, speed and accuracy are everything. Copilot software brings powerful AI into the tools your teams already use – like Dynamics 365, Microsoft Teams™, and Microsoft Outlook™ software – and helps them work smarter, act faster, and focus on what matters most.
From forecasting demand to generating reports, summarizing service cases, and drafting communications, Copilot software uses real-time data and natural language processing to automate everyday tasks and uncover valuable insights.
Crowe helps manufacturers apply Copilot software in practical, impactful ways to fuel efficiency, responsiveness, and a competitive edge across the enterprise.
Who we serve
Plastics
Supply chain
Complex global supply chains across multiple facilities and regions often face inconsistent demand forecasting, rising raw material costs, long lead times, and unpredictable logistics. Dynamics 365 ERP software enables end-to-end supply chain visibility and optimization.
Production efficiency
Plastics production is capital intensive and sensitive to equipment downtime, scrap rates, and process inefficiencies. Dynamics 365 ERP software provides real-time shop floor control via internet of things (IoT) and sensor data integration along with analytics and key performance indication dashboards for throughput, downtime, and scrap management.
Compliance and traceability
Regulations, such as the U.S. Food and Drug Administration’s rules for food-grade plastics, International Organization for Standardization standards, and environmental standards, such as the Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) and the Restriction of Hazardous Substances regulations are critical. Dynamics 365 Supply Chain Management software maps full audit trails, electronic records, and lot- and batch-level tracking (from raw material to finished goods) with an integrated quality management system.
Customer demands
Buyers increasingly demand shorter lead times, smaller batch sizes, and custom configurations, but rigid, one-size-fits-all production planning and delays in sales-to-production handoffs seem to be standard obstacles. CRM and order management modules, demand-driven planning, and state-of-the-art integration of sales, engineering, and production provide flexibility to meet customer needs.
Legacy systems
Many manufacturers run outdated or patched-together systems across finance, sales, operations, and human resources. Redundant data entry, errors in reporting and forecasting, and poor user adoption due to outdated UI/UX design are common. A single, integrated cloud platform consolidates real-time data and supports better informed decision-making, user-friendly interfaces, and easy mobile access.
Chemicals
Regulatory compliance and safety
Chemical manufacturers must adhere to strict regulations set by the Occupational Safety and Health Administration, the U.S. Environmental Protection Agency, the Globally Harmonized System of Classification and Labelling of Chemicals, and REACH while ensuring workplace safety, proper labeling, and appropriate chemical handling. Dynamics 365 ERP software simplifies compliance through automated safety data sheet management, hazardous material tracking, and embedded environment, health, and safety reporting frameworks.
Formulation and batch control
Manufacturing precision is paramount in managing complex chemical formulations, batch scaling, and version control. Dynamics 365 Supply Chain Management software enables recipe-based manufacturing, real-time batch adjustments, and quality-integrated production processes that support this required precision.
Hazardous material logistics
Transporting and storing flammable, corrosive, or toxic materials requires diligence and compliance. Dynamics 365 Supply Chain Management software integrates transport documentation, labeling, and warehouse safety systems that help support regulatory alignment and safe movement of goods.
Volatility in supply and demand
Fluctuating raw material prices and inconsistent demand patterns make forecasting a consistent uphill challenge. Dynamics 365 ERP software uses predictive analytics, intelligent procurement tools, and integrated vendor performance dashboards to reduce exposure and improve resiliency.
Cost and margin control
Margins in chemical manufacturing are constantly squeezed by market dynamics and operational overhead. Real-time costing tools within Dynamics 365 software deliver detailed profitability analysis to enable informed pricing and cost-reduction strategies.
Industrial equipment and machinery
Project-based manufacturing
Engineer-to-order and make-to-order operations are heavily dependent on accurate job costing, milestone billing, and complex bill of materials (BOM) tracking. Dynamics 365 software enables end-to-end project visibility, integrated engineering workflows, and synchronized resource planning.
Aftermarket service and support
Extended life cycle services, such as maintenance, repairs, and parts management, are critical to customer satisfaction. The Dynamics 365 platform unifies warranty tracking, service order management, and mobile field service capabilities into a cohesive post-sale ecosystem.
Product configuration and BOM flexibility
Customer-specific builds introduce complexity in the quoting and engineering process. The Dynamics 365 platform provides configure-price-quote functionality with intelligent BOM generation and real-time integration with computer-aided design and product life cycle management systems to yield consistently high quality and minimize waste.
Supply chain complexity
Multinational sourcing, long lead times, and component shortages require proactive management. Dynamics 365 ERP software streamlines supplier collaboration, lead-time forecasting, and risk mitigation across the global supply base.
Pulp and paper
Raw material volatility
Costs for lumber, pulp, chemicals, and energy can fluctuate dramatically and affect margins. Dynamics 365 ERP software enables dynamic procurement, contract pricing, and real-time cost modeling to protect against price swings.
Capital asset uptime
Mill and paper machines are high-cost assets with major downtime risks. The Dynamics 365 platform optimizes preventive maintenance scheduling, IoT-based monitoring, and asset life cycle tracking to help minimize downtime.
Production efficiency and yield
High-speed lines generate waste from setup, edge trimming, and defects. Dynamics 365 Supply Chain Management software includes real-time analytics and process optimization tools to improve yield and reduce scrap.
Standard versus custom production balance
Balancing large-volume orders with niche specifications requires operational flexibility. Dynamics 365 ERP software unifies demand planning, inventory control, and mixed-mode manufacturing to support both standard and custom runs.
Packaging
Agile, high-mix production
Frequent changeovers and short, custom runs are standard requirements for most packaging manufacturers. Dynamics 365 ERP software accelerates planning cycles, supports job-specific configurations, and enables rapid tooling adjustments.
Food safety and compliance
Packaging for food and pharma products requires precise traceability and regulatory adherence. Dynamics 365 Supply Chain Management software enables batch-level tracking, FDA and good manufacturing practice compliance, and integration with embedded quality control systems.
Tooling mold management
Because dies, molds, and cutting tools are reused, careful tracking is important. Dynamics 365 ERP software offers full tooling life cycle management including usage logs, maintenance scheduling, and availability tracking.
Raw material cost management
Materials like resin, film, foil, and paperboard have volatile costs that affect profit margins. Dynamics 365 ERP software provides real-time procurement dashboards, usage analytics, and yield optimization for better cost control.
Customer forecasting and consumer goods
Tight production windows and major consumer packaged goods customers demand collaborative forecasting. Dynamics 365 ERP software supports electronic data interchange, shared forecasting tools, and CRM-driven demand planning to optimize the alignment of customer and factory workflows.
Engineered poles
Project-driven BOM and manufacturing
Each pole project can have custom specs, BOMs, and delivery milestones. Dynamics 365 ERP software supports project manufacturing with integrated BOM tracking, resource allocation, and milestone-based billing.
Compliance and certification management
Utilities and municipalities often require structural certifications and documentation. Dynamics 365 ERP software embeds engineering documentation management with compliance tracking and audit-ready records.
Field installation coordination
On-site installation and service coordination is critical for delivery success. Dynamics 365 ERP software provides mobile-enabled field service, parts tracking, and dispatch tools for real-time logistics control.
Steel and lumber cost volatility
Pole manufacturing depends on commodities with unpredictable costs. Dynamics 365 ERP software uses procurement analytics and contract pricing to reduce exposure and forecast material pricing trends.
Public sector contracting and compliance
Projects often involve government bidding or compliance with the Davis-Bacon Act or Buy American Act. Dynamics 365 ERP software integrates contract management and compliance workflows.
Data centers
High-value asset life cycle management
Thousands of assets, such as servers, uninterruptible power supply, power distribution unit systems, and heating, ventilation, and air conditioning units, require tracking and maintenance. Dynamics 365 ERP software delivers real-time asset intelligence, predictive maintenance, and end-of-life planning.
Capacity and utilization planning
Cooling, power, and rack capacity must be optimized per client service-level agreements (SLAs). Dynamics 365 ERP software integrates capacity modeling, operational dashboards, and data center infrastructure management system interfaces for effective resource planning.
SLA compliance and incident tracking
Maintaining uptime SLAs is critical to customer satisfaction. Dynamics 365 ERP software links incident reporting, root cause analysis, and automated SLA tracking to protect revenue and relationships.
Energy efficiency and ESG reporting
Sustainability mandates require power usage effectiveness tracking, carbon monitoring, and leadership in energy and environmental design reporting. Dynamics 365 ERP software supports environmental, social, and governance (ESG) dashboards, real-time energy tracking, and automated compliance workflows.
Multisite financial and billing operations
Complex billing for colocation services and infrastructure usage spans multiple facilities. Dynamics 365 ERP software offers automated billing, multientity financial consolidation, and flexible pricing models.
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