2020 technology in metals survey insights
Information technology insights for the metals industry
- How are my peers using technology to improve customer experience and increase employee retention?
- How is the COVID-19 pandemic affecting technology projects and investments?
- How do our technology investments compare to others in the industry?
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The 2020 technology in metals survey insights answers these questions and more, highlighting the state of IT and the future of digital transformation in the metals industry. We surveyed companies across the industry between February and May 2020. Respondents answered questions on IT investment, core business applications such as ERP and CRM, and plans for adopting advanced technologies such as artificial intelligence (AI), machine learning (ML), and augmented reality. |
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