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Crowe Toyo & Co.

Communication and responsiveness
Quality control
Compliance Hotline
Quality control

Crowe Toyo & Co. fully complies with the JICPA Quality Control Standards.
Our characteristics for each element of the quality control system stipulated by the JICPA Quality Control Standards are as follows:


Responsibilities for quality control

We have built our organizational structure with the primary focus on improving the quality of audits. We believe that improving the audit quality will enable us to promptly respond to client needs, resulting in reducing audit risks and increasing clients' satisfaction.


Professional ethics and independence

Our policies and procedures regarding professional ethics and compliance, rules for maintaining independence including rotation rules (the number of consecutive years conducting an audit) for engagement partners, the prohibition of concurrent engagement in non-audit services, and rules for the prevention of insider trading are more stringent than laws and regulations in Japan.


Conclusion and renewal of contract

We ensure a strict contract management with due consideration to business and other risks. We believe that the strict risk management of contracts leads to increasing clients' satisfaction in the long term.


Recruitment, education/training, evaluation, and appointment of professional staff

We have built and implemented a support framework, including recruitment, education/training, evaluation, and appointment of auditors, for professionals to be able to systemically demonstrate their professional skills.


Implementation of business

We all support to conduct a high-quality audit. Especially our prompt and appropriate responses in implementation of business are highly evaluated by our clients.


Monitoring of quality control system

Our internal audit division conducts internal audit every year complied in accordance to the JICPA Quality Control Standards.

Compliance Hotline

The Compliance Hotline has been set up with the aim of gathering information on violations of laws related to our business and strengthening our compliance framework.

Compliance Hotline

Crowe Toyo & Co. has set up the Compliance Hotline to collect information, broadly from both internal and external sources, on acts related to its business that are or may be in violation of laws and regulations (e.g., involvement in accounting fraud, insider trading, and acts of conflict of interest) with the aim of strengthening its compliance framework.

We will observe the confidentiality obligation on information provided and give due attention to the personal information of those who provided the information.