Insights trends and strategies for revenue cycle teams of tomorrow

Ben Reigle, Heather Dunn, Colleen Hall

This session's unique panel discussion will feature Vanderbilt University Medical Center's VP of revenue cycle services, Heather Dunn, and RCM Leaders Forum founder, Ben Reigle. Together they will explore what impacts the past 18 months have had on the work of revenue cycle professionals, what changes are expected in the coming year, and what organizations must begin doing now to be ready for what's next.

With a focus on challenging the status quo, the discussion will explore what the future of work from home looks like, the role of outsourced revenue cycle management, and the fear of failure that might be holding your organization back from embracing automation and new processes. After attending this session, you should be able to:

  • Examine your organization's current processes through the lens of tomorrow's changing trends to determine if your team will be ready
  • Describe how automation is driving more efficient and timely decision-making processes for organizations
  • Outline critical challenges that lie ahead for revenue cycle professionals

This lively and thought-provoking panel discussion is not to be missed. Join us as we put the future into focus and determine if you are ready for what's next.