How OCM Shapes Financial Crime Program Transformation

Jason Reefer, Ralph Wright, Rebecca Solano, Elena Sutton
3/17/2026

Financial crime leaders are navigating an environment defined by rapid technological advancement, evolving regulatory expectations, and increasing organizational complexity. As financial services organizations adopt advanced technologies, including AI, leaders must balance program modernization with workforce readiness, governance expectations, and operational resilience. Defining a clear target state while maintaining alignment with executive leadership, boards of directors, regulators, and internal teams has become a critical challenge.

This webinar recording explores the role organizational change management (OCM) plays in enabling successful financial crime program transformation. Crowe specialists examine how structured change management approaches can support technology adoption, stakeholder engagement, and performance measurement. They also focus on practical frameworks and success indicators that help organizations manage change effectively and sustain long-term improvements in their financial crime programs.

After watching this webinar recording, you should be able to:

  • Analyze the current state of a financial crime program to identify opportunities for enhancement during large-scale transformation initiatives
  • Explain core organizational change management concepts and their application in financial services organizations and financial crime programs
  • Apply structured organizational change management frameworks to plan and execute technology-driven change, including initiatives involving AI
  • Evaluate qualitative and quantitative metrics used to measure the effectiveness and sustainability of financial crime program transformations

Note: Only attendees of the live webinar are eligible for CPE or CLE credit for qualifying webinars. If you view the webinar recording on this page you may not be eligible for CPE or CLE.

For questions about CPE, contact [email protected].

Additional CPE information

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Contact us

Jason Reefer
Jason Reefer
Principal, Consulting
wright-ralph-225
Ralph D. Wright
Principal, Risk Consulting
Rebecca Solano
Rebecca Solano
Elena Sutton
Elena Sutton
Financial Services Consulting

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