Checkmate: A New Approach to Tackling Check Fraud

In this webinar recording, industry specialists cover the world of check fraud and how banks can address that challenge. This event was conducted in collaboration with Refine Intelligence, a digital customer outreach platform designed to help fight financial crime.

In this follow-up to “Checkmate: A New Approach to Tackling Check Fraud,” industry specialists answer audience questions from the webinar, including:

• When should organizations contact a customer regarding check fraud? (1:17)
• Should organizations reach out to the supposed criminal regarding a Zelle transfer? (3:35)
• Will customers click on the text alert? (6:00)
• Do fraud teams make a suspicious activity referral to the Bank Security Act or anti-money laundering (AML) team when fraud tools prevent payment of the check? (8:46)
• Do some of your customers use Positive Pay? (10:29)
• Does the liability fall on the customer versus the bank? (14:20)
• Is AI image creation a concern when it comes to check fraud? (15:56)
• How would you approach mitigating internal fraud risk? (18:12)
• How do criminal rings work in relation to check fraud, and how they are identified? (19:50)
• How can organizations use dark web monitoring in combination with Refine’s product? (24:09)
• Can organizations use Refine to help with other fraud beyond check fraud? (26:05)
• What strategies can help educate the customer base and protect against fraud? (28:02)

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If you view the webinar recording on this page you may not be eligible for CPE or CLE.
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Additional CPE information.