Crowe brings extensive experience in bank financial intelligence units and high-risk customer management activities.

Investigations and reporting

Investigations and reporting support for banks with evolving needs


Financial organizations often require qualified third-party assistance from experienced financial investigators, either to augment the institutions’ internal financial intelligence units (FIUs) or to provide fully outsourced services. Crowe professionals have extensive experience in the full range of bank FIU and high-risk customer management activities, including:

  • High-risk customer management program development and optimization, such as anti-money laundering (AML) customer-risk rating, customer due diligence (CDD), know-your-customer, and enhanced due diligence programs
  • Analysis and disposition of AML suspicious activity alerts and investigations
  • Quality control reviews of alert dispositions, investigations, periodic customer reviews, and suspicious activity reports
  • Development and optimization of FIU process flows, investigative procedures, key process indicators, and performance dashboards
  • FIU department training, quality assurance, and oversight
  • AML look-back reviews

Additionally, Crowe offers advanced technology that can be applied by qualified financial investigators or Crowe investigators.

loading gif
Crowe 2025 TPRM Benchmark Study
Crowe 2025 TPRM Benchmark Study
People, processes, and technology are critical components when optimizing third-party risk management programs. Crowe specialists offer insight.
Unveiling the Future of Risk and Compliance
2025 Financial Services Internal Audit Benchmarking Study
Our study reveals common gaps and opportunities to strengthen risk alignment, improve control maturity, and demonstrate the value of internal audit.
In this
2026 Future of Fintech: Payments, BaaS, and Blockchain
In this "Future of Fintech" webinar recording, Crowe specialists explore industry trends in AI, BaaS, and blockchain.
Crowe 2025 TPRM Benchmark Study
Crowe 2025 TPRM Benchmark Study
People, processes, and technology are critical components when optimizing third-party risk management programs. Crowe specialists offer insight.
Unveiling the Future of Risk and Compliance
2025 Financial Services Internal Audit Benchmarking Study
Our study reveals common gaps and opportunities to strengthen risk alignment, improve control maturity, and demonstrate the value of internal audit.
In this
2026 Future of Fintech: Payments, BaaS, and Blockchain
In this "Future of Fintech" webinar recording, Crowe specialists explore industry trends in AI, BaaS, and blockchain.

Work with us


As your compliance needs evolve, Crowe can provide advanced technology and professional support.

Contact us today