Understanding Regulation E: Disputes and Provisional Credit

Financial services organizations must effectively navigate Regulation E requirements when managing electronic funds transfer error disputes. This webinar will offer an overview of investigation and record retention obligations, provisional credit practices, customer notification requirements, and ongoing monitoring.

Crowe specialists will provide actionable insights to help financial services organizations strengthen compliance frameworks, enhance customer support, and mitigate regulatory risks. Attendees will receive practical examples and best practices to help improve their Regulation E error resolution processes.

Don't miss this opportunity to deepen your understanding of Regulation E and strengthen your organization’s operational resilience.

After attending this session, you should be able to:

• Describe the process for conducting investigations and retaining records under Regulation E
• Explain best practices for issuing provisional credit, including managing fees and interest
• Identify key customer notification requirements during the error resolution process
• Discuss effective strategies for ongoing monitoring and compliance improvement