When users visit the website www.crowe.com/ad (hereinafter "Website"), Crowe Andorra's corporate profiles on social networks, or make an online or in-store purchase, we will process their personal data.
For the purposes of this Policy, "User" shall mean any category of data subjects included in this document.
2. Identification of the Data Controller
3. Personal data we process
Crowe collects personal data in the following ways:
These personal data can be broadly grouped into the following categories:
Likewise, we process personal data of different categories of interested parties which, considered as Users as a whole, including but not limited to the following:
4. Purpose of processing, legal basis and storage period of the personal data
We inform the User that their personal data will be processed for the following purposes and legitimate bases and during the conservation period detailed below:
Management, fulfilment and execution of the contractual relationship between the User and Crowe. Specifically, we will use the User's data to provide the contracted services, to manage invoicing, to comply with the legal obligations arising from the provision of services.
Compliance with contractual and pre-contractual obligations with the client.
Legal obligations related to financial transactions, such as the obligation to keep accounts and records, prevention of money laundering.
For the time necessary to provide the service.
Thereafter, we will retain the blocked data until the statute of limitations of any legal obligations that may arise.
Sending electronic commercial communications (email/sms), postcards or telephone calls to inform the User about services similar to those contracted by the User.
Legitimate interest of Crowe, based on article 19.2 of Law 20/2014, of 16 October, regulating electronic contracting and operators who carry out their economic activity in a digital space.
As long as the User does not express their opposition to this processing of personal data.
If the User has expressly consented, sending personalised commercial information about products, promotions, offers from Crowe and other companies in the Crowe Group, via electronic communications (email/sms), postcards or telephone calls.
Until the User has not withdrawn his or her consent.
Organisation of events and webinars, among other commercial activities.
The User's express consent when registering for events or webinars offered by Crowe.
Until the User withdraws his or her consent.
To deal with queries or requests for information made by the User to Crowe through the Website or any other communication channel made available to the User.
If the enquiry is related to a service contracted by the User, the data processing is based on the performance of the contract or for the implementation of pre-contractual measures at the request of the User.
In other cases, we will process personal data based on Crowe's legitimate interest in responding to Users' enquiries and requests for information.
Until the resolution of the User's request for information and/or consultation and, thereafter, the period necessary to comply with the applicable legal obligations.
Manage User interactions with Crowe through social media.
User consent to interact with and/or follow Crowe's profile on social networks.
As long as Crowe's profile on the relevant social networks remains active.
Maintenance of the commercial relationship with the supplier or collaborator where the User provides services, as well as with individual entrepreneurs or liberal professionals in order to establish a professional relationship with Crowe.
Compliance with contractual and pre-contractual obligations with the supplier or collaborator.
Compliance with the legal obligations arising from the commercial relationship.
During the term of the contractual relationship with the supplier or partner, and thereafter until the expiry of the statute of limitations for any legal obligations that might arise.
In the event that the User sends Crowe his/her CV and/or job application, his/her data will be processed for the purpose of processing this application and, if applicable, to enable Crowe to participate in a selection process for a job.
Two years from the end of the selection process.
5. Data recipients
Crowe may share or give access to the User's personal data with:
6. International data transfers
It is possible that the User's personal data may be transferred outside Andorra, but in any case, Crowe will ensure compliance with the requirements of the LPQD to guarantee the security and legitimacy of the processing of the data by the recipient, either because it is located in a territory with data protection legislation equivalent to that of Andorra, or because the recipient is subject to the standard contractual clauses of the European Commission, among other mechanisms regulated by the applicable regulations.
7. User rights
The User may exercise the following rights in relation to his/her personal data before Crowe: access, rectification, deletion, opposition, limitation of processing and data portability, as well as the right not to be subject to automated decisions with legal effects for the User.
Likewise, with respect to data processing based on the User's consent, the User also has the right to withdraw consent at any time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.
In order to exercise these rights, the User may send his/her request to:
Crowe Andorra, S.L.
Avinguda Meritxell, núm. 79, 4ª Planta.
AD500 Andorra la Vella
In any case, the user also has the right to lodge a complaint with the Andorran Data Protection Agency (www.apda.ad).
Effective Date: August 2022
The purpose of this Cookies Policy is to inform the User, in a clear and complete manner, about the functioning and purpose of the cookies used on the Website.
2. What are Cookies?
Cookies are a type of file that is downloaded to the user's device (e.g. computer, mobile phone, tablet, etc.) when the user accesses certain websites, such as www.crowe.com/ad. Cookies allow these websites, among other things, to collect data that can be updated and retrieved by the entity responsible for the installation. Cookies also contribute to the functionality, usability and accessibility of websites.
According to the applicable regulations, the installation of cookies requires the User's informed consent, except for those that are necessary for the operation of the website and others that are expressly exempted, such as personalisation cookies.
3. What data is collected?
Crowe collects the following data about the User: User session, websites visited, frequency, number and repetition of visits, browsing times, searches performed, links accessed, browser used, operator providing the service, location linked to the IP address and advertisements accessed.
4. Types of cookies used
In accordance with the regulations in force, Crowe requests your permission to manage cookies.
Technical and personalisation cookies
This website uses technical and personalisation cookies.
Technical cookies are those strictly necessary for the correct functioning of the website. They allow the User to navigate through the Website or to use different options or services.
Personalisation cookies are those that allow the Website to retain certain preferences pre-defined by the User (e.g. language) on their first (and subsequent) visit to the Website.
This Website uses analytical cookies.
These cookies collect information from the User in order to evaluate how Users use the Website and their general activity, as well as to compile statistical data. Analytical cookies measure and collect Website data (visits, traffic parameters, clicks, pages visited...) in order to understand and optimise the Website.
They collect information about the User's browsing habits and behaviour in order to identify preferences, tastes and habits on the Website. These cookies make it possible to adapt the content of advertising based on the analysis of the User's browsing habits.
5. How can I block or delete cookies?
Given that the procedure may differ for each browser, we provide a list of the main browsers:
Without prejudice to the foregoing, the User must bear in mind that, if certain cookies are deactivated, browsing the Website may not be optimal and some utilities may not work correctly.
This Policy may be subject to change. Consequently, we recommend that the User reviews this Policy each time he/she accesses the Website in order to be informed of any changes to it, which will be applicable to him/her. If the User does not agree with this Cookies Policy, he/she must refrain from using the Website and leave it immediately.